Can I still watch Max content after I cancel?

Yes. You retain full access to Max until the end of your current billing period, regardless of when you cancel.

Will Max remember my watchlist and preferences if I rejoin?

Yes. Max keeps your profiles, watchlist, and viewing history for up to 12 months, so you can pick up right where you left off.

How do I cancel if I subscribe through my TV provider or Apple?

If you pay through a cable provider (e.g., Xfinity, YouTube TV) or through Apple, you must cancel directly through that provider, not on Max.com.

How to Cancel Max (HBO)

from $10.99/month

EasyYou save $109.99/year by cancelling

Estimated Time:5 minutes

Cancel Method:Website

Log in to Max

Visit max.com and sign in with your email address and password.

Open Account Settings

Click your profile avatar in the top-right corner, then select 'Settings' from the menu.

Go to Plan & Billing

In the Settings page, click on 'Plan & Billing' in the left-hand sidebar.

Cancel Subscription

Click 'Cancel Plan' and select a reason for cancelling when prompted.

Confirm and Complete

Review the cancellation details showing your last access date, then click 'Confirm Cancellation'.

Retention Tips

We're sorry to hear you want to cancel. Max has a lot of exciting new content coming soon, including new HBO originals and Max exclusives. If cost is the concern, we do offer an ad-supported plan at a lower price. You can also pause your account rather than fully cancelling. Can I help you explore these alternatives?

Cheaper Alternatives

Netflix

from $7.99/month

Save $3.00/mo

Amazon Prime Video

from $8.99/month

Save $2.00/mo

Paramount+

from $8.99/month

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Disney+

from $11.99/month

Hulu

from $1.99/month

Save $9.00/mo

FAQ

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