How to Cancel Shopify
from $5.00/month
EasyYou save $60.00/year by cancelling
Estimated Time:10 minutes
Cancel Method:Website
1
Sign in to Shopify Admin
Go to your Shopify admin panel and sign in.
2
Go to Settings
Click 'Settings' in the bottom-left corner of the admin panel.
3
Click Plan
Select 'Plan' from the settings menu.
4
Click Deactivate store
Scroll down and click 'Deactivate store' or 'Cancel subscription'.
5
Select a reason
Choose a reason for closing your store from the dropdown.
6
Decline retention offers
Shopify may offer to pause your store or switch plans. Decline to continue.
7
Enter password and confirm
Enter your Shopify password and click 'Deactivate store' to finalize.
Retention Tips
Shopify will offer to pause your store, switch to a cheaper plan, or offer a discount. They'll also remind you to export your data.
Cheaper Alternatives
FAQ
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