Will my scheduled meetings be cancelled if I downgrade Zoom?

Your existing scheduled meetings remain, but meetings exceeding the 40-minute free-tier limit will be cut short when they run during the free plan period.

What happens to my cloud recordings?

Cloud recordings are retained for a grace period after downgrading. Download them before your paid plan expires, as they'll eventually be deleted.

Can I still host meetings on the free Zoom plan?

Yes, the free Basic plan allows unlimited 1-on-1 meetings and group meetings up to 40 minutes with up to 100 participants.

How to Cancel Zoom

from $0.00/month

Easy

Estimated Time:5 minutes

Cancel Method:Website

Sign into Zoom

Go to zoom.us and sign in with your account credentials.

Navigate to Billing

Click on 'Plans & Pricing' in the left sidebar under the Admin section, or go to 'Account Management' > 'Billing'.

Cancel your plan

Find your current subscription (Pro, Business, or Enterprise) and click 'Cancel Subscription' or 'Cancel Plan'.

Complete the cancellation survey

Zoom will ask why you're cancelling and may offer a discount. Select a reason and click 'Continue with cancellation'.

Confirm cancellation

Click 'Confirm Cancellation'. Your paid features will remain active until the end of your current billing period, then revert to the free Basic plan.

Retention Tips

Cancelling Zoom means you'll lose meetings longer than 40 minutes (free tier limit), cloud recording, large meeting capacity, admin dashboard, and custom branding. Group meetings will be limited to 40 minutes on the free plan.

Cheaper Alternatives

Slack

from $0.00/month

Loom

from $12.50/month

Lark

from $0.00/month

Slack Pro

from $0.00/month

Nextiva

from $20.00/month

FAQ

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