Can I still access my data after I request cancellation?

No. Once you click 'Close Account', your account and all associated data are deleted immediately. You must back up all data before initiating the cancellation process, as recovery is not possible afterwards.

Am I eligible for a refund when I cancel?

If you cancel within the first 7 days of account creation, you are likely eligible for a full refund of any service charges paid with a valid payment method. Refunds do not apply to payments made with account credits or promotional codes. To request a refund, enter a note in the cancellation form or email support@linode.com.

Will I receive a final bill after closing my account?

Yes. Akamai bills monthly for the previous month's usage. Any uninvoiced balance remaining at the time of cancellation is immediately charged to your default payment method. You may receive one final invoice for the period up to your cancellation date.

Can I reactivate my account after canceling?

Account closure is permanent and cannot be reversed. If you want to use Akamai Cloud again, you must create a new account at cloud.linode.com. Your previous configurations, data, and resources cannot be restored.

What happens to my data after account closure?

All data is permanently deleted upon account closure. Akamai does not retain copies of your servers, databases, files, or configurations. You are responsible for downloading and preserving any data before closing your account.

How do I cancel an enterprise Akamai CDN or security service contract?

Enterprise CDN, WAF, and security service contracts are not cancellable through self-service. You must contact your Akamai account manager directly or open a support ticket via the Akamai Control Center (control.akamai.com) or by emailing support@akamai.com. Early termination during a contract term may result in fees equal to remaining minimum usage commitments.

How to Cancel Akamai (2026)

Akamai plans start from $0.00/month. Follow our 7-step guide to cancel your subscription in about 20 minutes — with tips to avoid retention offers.

Updated: April 2026

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Estimated Time:20 minutes

Cancel Method:Website

Back up all your data

Before canceling, download any data you want to keep: SSH into servers and download files, export databases using mysqldump or pg_dump, save any StackScripts or configuration files, and download Linode backup snapshots you wish to retain.

Delete all Linode instances

Log in to cloud.linode.com. From the left sidebar, go to 'Linodes'. For each instance, click the three-dot menu (⋯) and select 'Delete'. You must power off the Linode first if it is running before the delete option becomes available.

Delete all other billable resources

Remove every remaining resource that incurs charges: go to 'Volumes' and delete all block storage volumes; go to 'NodeBalancers' and delete all load balancers; go to 'Object Storage' and empty then delete all buckets; go to 'Kubernetes' (LKE) and delete all clusters; go to 'Domains' and remove DNS zones if applicable. Verify the dashboard shows $0.00 in projected charges before proceeding.

Navigate to Account Settings

In the left sidebar, click 'Account' (or your username at the bottom), then select 'Settings' from the submenu. Alternatively, go directly to cloud.linode.com/account/settings.

Open the Close Account panel

Scroll down to the 'Close Account' section at the bottom of the Settings page. Click the red 'Close Account' button to open the confirmation dialog.

Complete the confirmation form

A confirmation form appears with two checkboxes. Check both boxes to confirm you want to close the account. Enter your account email address in the first text field. Optionally enter any feedback in the comments field.

Submit account closure

Click the 'Close Account' button to finalize cancellation. Any outstanding balance (past due or uninvoiced charges) is immediately charged to your default payment method on file.

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