Do I need to contact support to cancel?

No — for standard business accounts with a connected U.S. bank account, cancellation is fully self-service via Settings → Subscription → Manage → Cancel Plan. Digits explicitly states no support contact or explanation is required.

Will I lose access immediately after cancelling?

No. You retain access until the end of your current billing period or free trial. Billing stops after that date.

What happens to my data after cancellation?

You keep access until the billing period ends, then lose the ability to view your account. Digits recommends downloading all financials and documents before your billing period ends. To request full data deletion, email support@digits.com with your account email and business name.

Can I cancel just one business without closing my entire Digits account?

Yes. Select the specific business from the top-left dropdown, then navigate to Settings → Subscription → Manage → Cancel Plan for that business only. Other businesses on your account are unaffected.

Are there any cancellation fees or refunds?

No cancellation fees or early termination fees are mentioned in Digits' documentation. Refunds are not publicly documented, so contact help@digits.com if you believe you are owed one.

How do I cancel a firm (accounting practice) account?

There is no in-product cancellation button for firm accounts. Email help@digits.com with the subject 'Cancel Firm Account', including your firm name, account email, and written confirmation. Individual clients removed from your firm are converted to a Core for Business plan and only charged if they add billing themselves.

How to Cancel Digits (2026)

Digits plans start from $49.00/month. Follow our 5-step guide to cancel your subscription in about 3 minutes — with tips to avoid retention offers.

Updated: April 2026

from $49.00/month

EasyYou save $588.00/year by cancelling

Visit Website

Estimated Time:3 minutes

Cancel Method:Website

Log in to Digits

Go to https://app.digits.com and sign in to your account.

Open Settings

Click 'Settings' in the left-side navigation menu.

Go to Subscription

Click the 'Subscription' option within Settings to view your current plan details.

Click Manage

Click the 'Manage' button in the top-right corner of the subscription card.

Confirm cancellation

A popup appears showing plan details. Click 'Cancel Plan' to confirm. No retention offer or extra steps are presented.

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How to Cancel Digits (2026)

Log in to Digits

Open Settings

Go to Subscription

Click Manage

Confirm cancellation

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