How to Cancel BetterHelp
from $260.00/month
(β β¬220.25)
EasyYou save $3,120.00/year by cancelling
Estimated Time:10 minutes
Cancel Method:Website
1
Log in to betterhelp.com
Go to betterhelp.com in a web browser and sign in with your credentials.
2
Open your Account settings
Click on your profile photo or name in the top-right corner, then select 'Account Settings'.
3
Scroll to Subscription or Billing section
In Account Settings, scroll down to find the 'Subscription' or 'Payment & Billing' section.
4
Select Cancel Membership
Click 'Cancel Membership' or 'Stop Therapy'. You will be asked to confirm your reason for canceling.
5
Confirm and receive confirmation
Confirm your cancellation. BetterHelp will send a confirmation email. Your therapist will be notified that you are leaving the platform.
Retention Tips
Your mental health matters deeply, and we want to make sure you have the right support. Before you cancel, we want to explore every option with you. If your current therapist isn't the right match, switching is completely free and easy β many members find their second therapist is the one that makes all the difference. If cost is a concern, we encourage you to apply for our financial aid program, which can significantly reduce the weekly cost. Is there anything about the therapy experience we can help improve?
FAQ
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