How to Cancel HubSpot
from $15.00/month
(β β¬12.71)
MediumYou save $180.00/year by cancelling
Estimated Time:10 minutes
Cancel Method:Website
1
Log into HubSpot
Go to app.hubspot.com and sign in with a Super Admin account.
2
Navigate to Account & Billing
Click the settings gear icon in the top navigation, then go to 'Account & Billing' or 'Account Defaults' > 'Billing'.
3
Open subscription management
In the Billing section, find your active subscriptions (Marketing Hub, Sales Hub, Service Hub, etc.) and click 'Manage'.
4
Request cancellation
Click 'Cancel subscription' or 'Downgrade'. HubSpot may require you to contact their cancellation team, especially for annual contracts.
5
Export your data
Before cancellation, export your CRM contacts, deals, and marketing data. Go to your contacts/deals list and use the 'Export' option.
6
Confirm cancellation
Complete the cancellation request. If on an annual contract, you may need to wait until the contract end date. HubSpot will send a confirmation email.
Retention Tips
Cancelling HubSpot means you'll lose your CRM features beyond the free tier, marketing automation, email sequences, custom reporting, and all paid Hub features. Your CRM data remains on the free plan but with severely limited functionality.
FAQ
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