How to Cancel Peloton
from $12.99/month
(β β¬11.00)
EasyYou save $155.88/year by cancelling
Estimated Time:10 minutes
Cancel Method:Website
1
Log in to your Peloton account
Go to onepeloton.com and sign in with your email and password.
2
Navigate to Membership settings
Click your profile icon in the top-right corner, then select 'Membership' from the dropdown menu.
3
Select Cancel Membership
Scroll to the bottom of the Membership page and click 'Cancel Membership'.
4
Complete the cancellation survey
Answer the brief cancellation survey explaining why you are leaving, then confirm your cancellation.
5
Check for confirmation email
You will receive a confirmation email. Your membership remains active until the end of the current billing period.
Retention Tips
I completely understand, and I appreciate you letting us know. Before you go, I want to make sure you have all the options available to you. Many members who feel they aren't using their membership enough find that our Pause feature β which lets you suspend billing for up to 3 months β is a great alternative. We also have a lower-cost App membership at just $12.99/month that gives you access to thousands of classes without requiring a Peloton device. Would either of those work better for your situation right now?
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