New Relic — Free Service Overview

New Relic is a dev tools platform operated by New Relic, Inc. (a Francisco Partners / TPG portfolio company), headquartered in San Francisco, California, United States. This Subger guide covers who runs New Relic, the current tier ladder and pricing, the feature set that anchors the product on its category shelf, the devices and surfaces the apps support, and the questions New Relic customers ask most often.

Quick facts about New Relic

• Brand: New Relic
• Operator: New Relic, Inc. (a Francisco Partners / TPG portfolio company)
• Headquarters: San Francisco, California, United States
• Founded: 2008
• Ownership: taken private by Francisco Partners and TPG in November 2023 for $6.5B; previously listed on NYSE under ticker NEWR
• Category: Dev Tools
• Anchor price: $0.30 per GB ingested on the Standard tier
• 2025-2026 buying signal: see the differentiator section below

What is New Relic?

New Relic is positioned in the dev tools space as follows: New Relic competes in the full-stack observability class, used by SRE, ops and platform teams that want APM, infra, logs and traces in one consumption-priced platform. The product is shipped by New Relic, Inc. (a Francisco Partners / TPG portfolio company) from San Francisco, California, United States and reaches its customers through the surfaces detailed in the platform-support table later on this page. Availability of specific features can vary by tier and region; the in-app or vendor-site experience in your market is always the canonical source.

Who operates New Relic?

Operator and headquarters

New Relic is operated by New Relic, Inc. (a Francisco Partners / TPG portfolio company) from San Francisco, California, United States. The company was founded in 2008, giving it a track record across multiple product cycles in the dev tools category.

Ownership and funding

On ownership: taken private by Francisco Partners and TPG in November 2023 for $6.5B; previously listed on NYSE under ticker NEWR. This shapes the buyer signal — public-company governance, venture-backed scale, founder-led independence and private-equity-owned operating models each carry different roadmap and pricing trajectories. Review the operator's investor or company-news pages for the most recent status.

Jurisdiction and reach

With HQ in San Francisco, California, United States, New Relic operates under the corporate and data-protection regime of its home jurisdiction; cross-border customers are typically served via local entities or processors as documented in the operator's Privacy Policy and Terms of Service.

Why choose New Relic

Feature breadth

New Relic ships the following capabilities that anchor it on the dev tools shelf:

• Application performance monitoring (APM) across 30+ languages and frameworks
• Infrastructure monitoring with Kubernetes-native instrumentation
• Distributed tracing with code-level visibility
• Log management with 30+ day retention options
• Real-user and synthetic monitoring
• AIOps-powered anomaly detection
• Dashboards with NRQL — New Relic's query language
• 450+ integrations including AWS, Azure, GCP, Kubernetes and CI/CD tools

Plan structure and household fit

The current tier ladder for New Relic scales from an entry plan up to enterprise-grade options, with the Standard tier sitting in the typical sweet spot for most buyers. Annual prepay usually unlocks a meaningful discount over month-to-month; check the live widget on this page for the vendor-current price in your country and currency.

2025-2026 differentiator

In 2025 New Relic expanded its consumption-based pricing model and launched New Relic AI — a chat interface that translates plain English into NRQL queries and surfaces incident insights.

New Relic pricing in 2026

The current advertised tier ladder for New Relic (as published by New Relic, Inc. (a Francisco Partners / TPG portfolio company); check the live widget on this page for your country and currency):

Promotional pricing, regional VAT/GST and seasonal codes can move the headline. Use Subger's tracking tools to time your purchase against active offers and to monitor the post-promo renewal price on New Relic.

New Relic apps and platform support

Developer workflow and integrations

Scope and depth

New Relic's position in the dev tools category rests on the feature list above plus the 2025-2026 differentiator described earlier. The depth of capability available to you depends on the tier you pick — the Enterprise tier unlocks the complete feature set, while entry tiers focus on essentials.

Integrations and ecosystem

Integrations are a critical buying signal in the dev tools space. Review the feature list above for New Relic's key integrations and confirm that the tools in your existing stack are supported before committing to a paid tier.

Customer support and onboarding

New Relic, Inc. (a Francisco Partners / TPG portfolio company) offers customer support through documented channels — help center, ticketing and (on higher tiers) dedicated success management. Onboarding complexity scales with the tier: entry plans are typically self-serve, while enterprise contracts include white-glove implementation.

Who New Relic fits best

• Teams in the dev tools category seeking the named features above
• Buyers prioritising the 2025-2026 differentiator highlighted earlier
• Customers in United States-based jurisdictions and adjacent markets
• Organisations at the scale the Standard or higher tier targets
• Teams replacing more expensive or less specialised alternatives with a like-for-like fit

Frequently asked questions about New Relic

Who operates New Relic and where are they based?

New Relic is operated by New Relic, Inc. (a Francisco Partners / TPG portfolio company), headquartered in San Francisco, California, United States.

When was New Relic founded?

New Relic's parent operator was founded in 2008. Ownership status as of 2025-2026: taken private by Francisco Partners and TPG in November 2023 for $6.5B; previously listed on NYSE under ticker NEWR.

How much does New Relic cost?

The current tier ladder runs from Free ($0) up to Enterprise (Custom). The pricing table above lists every tier; the live widget mirrors the vendor's current prices for your country.

Is there a free tier or free trial?

Free or trial availability for New Relic is visible in the pricing table above. Promotional offers change — see the New Relic deals page for current promotions.

How do I cancel New Relic?

Cancellation depends on where you signed up. Direct subscribers cancel in account settings; users billed via Apple, Google or a partner cancel in that store's subscription manager. Subger's New Relic cancel guide covers every billing path step by step.

How does New Relic compare on price?

Use Subger's true price tracker to compare New Relic's renewal price to the introductory teaser and to category alternatives. Annual prepay and team / organisation plans usually unlock the biggest unit-cost savings.

Where is New Relic available?

New Relic is available in the markets documented on New Relic, Inc. (a Francisco Partners / TPG portfolio company)'s site. Pricing and plan availability can vary by country — confirm in your region before subscribing.

What devices does New Relic support?

See the platform-support table above. In summary, New Relic delivers its product through the surfaces typical for dev tools, including web and the mobile or desktop clients listed.

What's new with New Relic in 2025-2026?

In 2025 New Relic expanded its consumption-based pricing model and launched New Relic AI — a chat interface that translates plain English into NRQL queries and surfaces incident insights.

Are there deals or promo codes available?

Subger tracks active New Relic deals on the New Relic deals page and promo codes on the New Relic promo codes page. Annual prepay and team pricing usually beat seasonal codes.

Get started with New Relic

To subscribe to New Relic, head to the New Relic, Inc. (a Francisco Partners / TPG portfolio company) site and pick the tier from the table above that matches your team size and feature needs. The Standard tier is the typical starting point for serious users; annual prepay normally delivers the best unit cost. Pair this page with the linked Subger guides below to time your purchase against active deals and to monitor the post-promo renewal price.

Related Subger guides for New Relic

• New Relic cancel guide
• New Relic deals and discounts
• New Relic promo codes
• New Relic true price tracker
• Dev Tools category hub