Hiver — Free Service Overview

Hiver is a shared-inbox helpdesk subscription operated by Grexit, Inc. (doing business as Hiver), headquartered in Palo Alto, California, United States with engineering in Bengaluru, India. The product launched in 2011 and has become a category staple. This page tracks live pricing, named tiers, supported platforms and the practical jobs where Hiver earns its keep against competing in the shared-inbox and helpdesk category aimed at Gmail-first SMB teams.

Quick Facts

• Operator: Grexit, Inc. (doing business as Hiver)
• Headquarters: Palo Alto, California, United States with engineering in Bengaluru, India
• Founded: 2011
• Public-market status: privately held (K1 Investment Management Series C in 2022)
• Flagship paid tier: Lite (Pro at $49/user/month annual)
• Free tier available: Yes (7-day free trial)
• Where it sells: Sold globally with USD billing
• 2025-2026 differentiator: Hiver launched the Hiver AI Bot in late 2024 and is expanding it across replies, summaries and triage for the Elite tier in 2025.

What is Hiver?

Hiver is a shared-inbox helpdesk subscription that launched in 2011 under Grexit, Inc. (doing business as Hiver). The product is built around Shared inboxes layered directly on top of Gmail with no separate UI, Conversation assignment, status, tags and collision detection, Email templates with merge tags and analytics, with the rest of the catalogue tracked in the platform sections below. The Subger catalogue page pulls live tier pricing from our internal database and links into cancel guides, deal hunters and renewal price trackers so subscribers can monitor Hiver across its full lifecycle.

Why choose Hiver

Product roadmap and 2025-2026 differentiation

Hiver is operated by Grexit, Inc. (doing business as Hiver) out of Palo Alto, California, United States with engineering in Bengaluru, India, and the team continues to invest in the catalogue that subscribers care about most. The latest roadmap milestone — hiver launched the hiver ai bot in late 2024 — gives buyers a concrete reason to evaluate Hiver now rather than waiting for the next refresh cycle.

Feature breadth that matters

Beyond the headline, Hiver ships Automation rules and round-robin assignment for incoming mail, Hiver AI Bot for draft replies, summaries and triage suggestions and Slack, Microsoft Teams, Salesforce, HubSpot and Asana integrations. This depth matters because teams rarely buy a single capability — they need a system that absorbs adjacent jobs over time without forcing a vendor switch.

Integration ecosystem and developer access

Hiver integrates with the rest of the modern productivity and developer stack out of the box. The Hiver team maintains documented webhooks, public APIs and official client libraries so engineering teams can wire it into their existing identity, observability and CI/CD systems without bespoke glue code.

Hiver pricing in 2026

The current ladder for Hiver ranges from Lite ($19/user/month annual) up to Free trial ($0 for 7 days). The anchor paid tier most teams compare is Lite at Pro at $49/user/month annual, sourced from the public Hiver pricing page.

Live pricing across countries

For country-by-country billing currency, taxes and renewal pricing for Hiver, see the live pricing table on this page. It pulls directly from our catalogue so promotions, anchor tiers and price drops surface the moment we capture them.

Hiver apps and platform coverage

Hiver runs on the platforms its category demands. The table below summarises coverage as of 2026.

Use cases Hiver fits

• Subscribers using shared inboxes layered directly on top of gmail with no separate ui as their primary reason to upgrade
• Teams that need conversation assignment, status, tags and collision detection on a single billing relationship
• Buyers who value email templates with merge tags and analytics as part of the Lite bundle
• Operators evaluating Hiver against competing in the shared-inbox and helpdesk category aimed at Gmail-first SMB teams
• Existing Hiver customers expanding their footprint to Lite from a free or entry tier

Comparable products in the Subger catalogue

If you are evaluating Hiver alongside other tools, the Subger catalogue maintains a separate page per service with live pricing and tier names. Use the relevant hub to compare Hiver with adjacent shared-inbox helpdesk subscription candidates on price, free-tier availability and feature coverage. For each candidate Subger also tracks the cancellation flow, current promo codes and renewal price history so total cost of ownership is visible upfront. Start with the Deals hub, the Promo codes hub and the Renewal price tracker.

Frequently asked questions

Who operates Hiver?

The legal operator is Grexit, Inc. (doing business as Hiver). The product was founded in 2011; the parent's public-market status today is privately held (K1 Investment Management Series C in 2022).

How much does Hiver cost in 2026?

The flagship paid tier (Lite) is Pro at $49/user/month annual. The full ladder — Lite, Pro, Elite, Custom, Free trial — is in the pricing table above with feature differences per tier.

Does Hiver offer a free tier or trial?

Yes — 7-day free trial is available at $19/user/month annual with the usage caps shown in the pricing table above. You can also browse the Subger deals page for promotional pricing on paid tiers.

What platforms does Hiver run on?

Hiver covers the platforms shown in the platform table above. Mobile, desktop and API surfaces vary by tier, and the vendor's release notes track new integrations as they ship.

What's new in Hiver for 2025-2026?

In short, the team continues to invest where it matters most: hiver launched the hiver ai bot in late 2024. That is the development most likely to influence whether Hiver is the right choice for a buyer evaluating shared-inbox helpdesk subscription options in 2026.

How does Hiver compare to other shared-inbox helpdesk subscription options?

Hiver differentiates on shared inboxes layered directly on top of gmail with no separate ui and conversation assignment, status, tags and collision detection plus the broader feature ladder shown above. For a side-by-side comparison with adjacent products, see the Subger category hub linked at the bottom of this page.

Can I cancel Hiver anytime?

Yes — cancellation is self-service from hiverhq.com under Admin → Billing. Subger maintains a step-by-step cancellation guide on the cancel hub that covers the specific in-product flow, refund eligibility and what data is preserved after cancel.

Does Hiver offer team, family or enterprise pricing?

Yes — the higher tiers (Free trial) target larger deployments with admin controls, audit logs and dedicated support. Quoted pricing depends on seat count and contract length; the pricing table above shows the published anchors.

Is Hiver available outside the United States?

Yes. Hiver is sold across the following markets: Sold globally with USD billing. See the live pricing table for country-specific tier pricing in local currencies where applicable.

Where can I find Hiver deals and promo codes?

The Subger deals page tracks current Hiver promotional pricing, and the renewal price tracker stores historical price points so subscribers can spot post-trial price hikes. Both are linked in the related guides section below.

Get started with Hiver

To sign up for Hiver, head to the live pricing table at the top of this page. Pick the tier that matches usage: Lite for evaluation or Lite for production usage at Pro at $49/user/month annual, or the Free trial tier for advanced deployments. After signup, bookmark this Subger page to monitor renewal pricing and catch any tier or anchor-price changes from Grexit, Inc. (doing business as Hiver).

Related Subger guides

• Cancel Hiver — step-by-step cancellation guide for the current portal
• Hiver deals and promo codes — live promotional offers tracked across the year
• Hiver true price tracker — renewal-price history and post-trial cost watch
• Hiver promo codes — coupon and code archive with expiration tracking
• Browse the full Subger services catalogue