Do I still have access after I cancel?

Yes. Your paid access continues until the end of your current billing period. After that, your account is automatically downgraded to the free plan, which allows 1 document per month. All previously signed documents, audit trails, and account data remain accessible.

Can I get a refund after cancelling?

Signaturely's Terms of Service state that no refunds are issued on standard cancellations. However, refund requests are reviewed manually. To request one, cancel first and then email support@signaturely.com with your account email, payment date, and amount charged. Refunds are discretionary and not guaranteed. Signaturely aims to respond within 5 business days.

How do I reactivate my subscription?

Log back in to your account and go to Settings > Billing, then resubscribe to your preferred plan. You may need to re-enter payment details. All your documents and data are preserved on the free plan between cancellation and reactivation.

What happens to my documents and data after cancellation?

Your data is not deleted when you cancel. Your account converts to the free tier and you retain access to all reports, histories, signed documents, and account data. Data is only permanently deleted if you explicitly delete your account via Profile Settings > 'Delete my Account'.

How do I cancel a free trial instead of a paid plan?

The cancellation flow is identical for free trials and paid plans. Follow the same steps: Settings > Billing > Cancel Subscription. Cancel before the trial ends to avoid being charged for the first billing period.

How do I permanently delete my Signaturely account?

Go to Profile Settings, scroll to the bottom, and click 'Delete my Account'. This is permanent and irreversible — all documents, team access, and data will be wiped. Signaturely recommends cancelling your subscription first to avoid continued billing charges.

How to Cancel Signaturely (2026)

Signaturely plans start from $16.00/month. Follow our 7-step guide to cancel your subscription in about 3 minutes — with tips to avoid retention offers.

Updated: April 2026

from $16.00/month

(≈ THB 516.76)

EasyYou save $192.00/year by cancelling

Visit Website

Estimated Time:3 minutes

Cancel Method:Website

Log in to your account

Go to signaturely.com and log in to your Signaturely account.

Open Settings

Click your profile icon in the top-right corner to open the account menu, then select 'Settings'.

Go to the Billing tab

In the Settings page, click the 'Billing' tab in the left sidebar.

Click 'Cancel Subscription'

Scroll down the Billing page and click the 'Cancel Subscription' button.

Confirm cancellation in the pop-up

A confirmation pop-up will appear. Click 'Cancel Subscription' again inside the pop-up to proceed.

Complete the exit questionnaire

Answer a brief feedback questionnaire explaining why you are leaving. This is required but does not block cancellation — complete it to finalize the process.

Verify cancellation

Return to the Billing tab and confirm your plan now shows as 'Free'. Your paid access continues until the end of the current billing period.

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How to Cancel Signaturely (2026)

Log in to your account

Open Settings

Go to the Billing tab

Click 'Cancel Subscription'

Confirm cancellation in the pop-up

Complete the exit questionnaire

Verify cancellation

Cheaper Alternatives

FAQ

Need help managing your subscriptions?

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