Will I get a refund after cancelling?

No. Tettra's policy states that paid subscription fees are non-refundable except where required by law.

How long do I have access after cancelling?

Your subscription remains active until the end of your current billing term. Cancellation stops the next renewal but does not cut off access immediately.

What happens to my data after cancellation?

You have up to 30 days after the end of your subscription term to export all content. After 30 days, Tettra reserves the right to permanently delete all team content.

Do I need to give notice before cancelling?

Tettra's Terms of Service state that cancellation notice should be provided at least 30 days before the end of your subscription term to prevent the next billing cycle from being charged.

Who can cancel a Tettra subscription?

Only a user with Billing Permissions on the team can access billing settings and initiate cancellation. Regular members cannot cancel the subscription.

Can I reactivate my Tettra account after cancelling?

Yes, you can reactivate by contacting Tettra support at support@tettra.com or by re-subscribing through the billing settings before your data is deleted (within the 30-day post-cancellation window).

How to Cancel Tettra (2026)

Tettra plans start from $8.33/month. Follow our 6-step guide to cancel your subscription in about 3 minutes — with tips to avoid retention offers.

Updated: April 2026

from $8.33/month

(≈ THB 267.19)

EasyYou save $99.96/year by cancelling

Visit Website

Estimated Time:3 minutes

Cancel Method:Website

Open Team Settings

Select 'Team Settings'

From the dropdown, click 'Team settings' to open the settings panel.

Navigate to Billing

In the Team settings sidebar, click 'Billing' to open your billing overview.

Click 'Manage Plan'

On the Billing page, click the 'Manage plan' button to access plan management options.

Click 'Cancel Plan'

Click the 'Cancel plan' button to initiate cancellation. Note: only a user with Billing Permissions can perform this action.

Confirm Cancellation

Follow any on-screen confirmation prompts to finalize the cancellation of your subscription.

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