Can I cancel Wrike directly online without contacting support?

Only in limited circumstances: trial users and Business plan subscribers with a yearly subscription, 15 or fewer paid seats, no add-ons, and a renewable contract can use the 'Downgrade to Free Plan' self-service button. All other paid plan holders must contact their Renewals Manager or Account Manager to cancel.

Will I get a refund after canceling my Wrike subscription?

No. Wrike does not provide refunds or credits for any partial or unused subscription periods. Your access continues until the end of the current paid billing cycle, but no money is returned.

How long do I have access after canceling?

Your account remains fully active until the end of your current billing period. After that, the account is either downgraded to the free plan (if applicable) or deactivated, depending on your plan type.

How do I make sure I'm not auto-renewed?

You must submit your cancellation request at least 30 days before your subscription renewal date. If you cancel within 30 days of renewal, Wrike's policy states the subscription will auto-renew and you will be billed for the next full period.

Can I reactivate my Wrike account after canceling?

Yes. You can resubscribe to Wrike at any time by logging into your account and selecting a new plan. Your historical data may still be accessible if you reactivate before it is permanently deleted.

What happens to my data when I cancel?

Your data remains accessible through the end of your billing period. After the account is deactivated, you should export all important projects, tasks, and files before cancellation using Wrike's export tools (Excel/CSV export or the full account backup feature available to admins). Wrike may retain data for a period after cancellation per their data retention policy before permanent deletion.

How to Cancel Wrike (2026)

Wrike plans start from $0.00/month. Follow our 7-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.

Updated: April 2026

Hard

Visit Website

Estimated Time:10 minutes

Cancel Method:Email

Log in to Wrike

Go to wrike.com and sign in with your account credentials. You must be the account Owner or Admin to cancel.

Open Account Management

Click your profile avatar or profile picture in the top-right corner of the screen. Select 'Account Management' from the dropdown menu.

Navigate to the Subscription tab

In the Account Management panel, click on the 'Subscription' tab in the left sidebar to view your current plan and billing details.

Attempt self-service downgrade (if eligible)

If you are on a Business plan with a yearly subscription, 15 or fewer paid seats, no add-ons, and a renewable contract, a 'Downgrade to Free Plan' button will appear in the upper-right corner of the Subscription page. Click it to self-serve. Trial accounts also see this button.

Contact your Account Manager or Renewals Manager (most users)

For most paid plans (Team, Business with add-ons, Enterprise, Pinnacle), self-service cancellation is not available. Submit a support request via help.wrike.com or email support@team.wrike.com stating you want to cancel. You will be assigned to a Renewals Manager who processes the cancellation.

Submit cancellation request at least 30 days before renewal

Clearly state your intent to cancel and your account email. Wrike's policy requires cancellation notice at least 30 days prior to your renewal date; requests submitted after that window may result in being billed for the next cycle.

Confirm cancellation via email

Wait for a confirmation email from Wrike Support confirming your subscription has been cancelled. Keep this email as proof. Your account remains active until the end of the current paid billing period.

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