How to Cancel Agora (2026)
Agora plans start from $0.00/month. Follow our 7-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.
Updated: April 2026
from $0.00/month
Log in to Agora Console
Go to https://console.agora.io/v2 and sign in with your Agora account credentials.
Open Subscriptions
In the left sidebar, click 'Subscriptions', then select 'RTC Prepaid Plans' to see your active packages.
Downgrade to Free Plan
Select the Free package and click to 'purchase' it — this is how Agora triggers a downgrade. There is no dedicated Cancel button; switching to Free effectively cancels paid billing.
Confirm the Downgrade
Confirm the downgrade request in the dialog that appears. Note: if submitted by the 25th of the month, the change takes effect on the 1st of next month; if submitted after the 25th, it is delayed a further month.
Cancel Chat Subscription (if applicable)
If you use Agora Chat, navigate to the Chat section in the Console and click 'Unsubscribe'. Warning: this takes effect immediately and permanently deletes all Chat data.
Cancel Analytics Plan (if applicable)
Go to 'Agora Analytics' → 'Pricing Plan' in the left nav → click 'My Package Subscription' in the upper-right → find your plan → click 'Cancel' in the Action column.
Verify No Further Charges
Return to the Billing section to confirm no active paid packages remain. Check that your account balance is clear to avoid automatic deductions on the 6th of the following month.
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