Can I still use my AWeber account after cancelling?

Yes. Cancelling stops automatic renewal rather than immediately terminating access. Your account remains active and all data is accessible until the end of your current paid billing period.

Will AWeber give me a refund?

AWeber does not publish a refund policy in its terms, but it does have an informal 30-day money-back policy for new accounts. Contact AWeber support directly to request a refund if you are within 30 days of signing up.

What happens to my subscriber list and emails after cancellation?

Shortly after cancellation AWeber emails you a download link to a backup of all your subscribers and messages. The link is valid for 2 weeks. If you do not download within that window, the data may no longer be recoverable.

Will my data be permanently deleted?

If you do not switch to a Hold package, all account data is completely erased within 30 days of closing. After 30 days the account cannot be reopened and the information is permanently unavailable.

Can I reactivate my AWeber account after cancelling?

You can reactivate your account before the end of your paid period or within the 30-day data retention window. After 30 days the account and all data are permanently deleted and cannot be restored.

Is there a free plan I can downgrade to instead of cancelling?

Yes. AWeber offers a free plan for up to 500 subscribers. If you want to keep your account without paying, consider downgrading to the free tier rather than fully cancelling, which preserves all your data.

How to Cancel AWeber (2026)

AWeber plans start from $0.00/month. Follow our 8-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

from $0.00/month

Medium

Estimated Time:5 minutes

Cancel Method:Website

Log in to AWeber

Go to app.aweber.com and log in with your email and password.

Open My Account

Click your user profile icon in the bottom-left corner of the control panel, then select 'My Account' from the dropdown menu.

Go to Billing

In the left-hand side menu of the My Account page, click 'Billing'.

Click 'Close My Account'

Locate the 'Current Plan' section on the Billing page and click the 'Close My Account' button. A pop-up window will appear.

Select a cancellation reason

In the cancellation pop-up, select your reason for leaving from the provided list and optionally indicate if you are switching to another email marketing service.

Decline retention offer

AWeber may present a retention offer (e.g., a discounted plan or Hold package) to keep your account open. Click 'No thanks' or 'Continue with cancellation' to proceed.

Complete security verification

Verify your identity by confirming your login email address and providing a recent invoice number or answering security questions associated with your account.

Confirm cancellation

Submit the cancellation request. You will receive a confirmation email within a few minutes. AWeber will also email you a download link for a backup of your subscribers and messages, valid for 2 weeks.

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FAQ

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