How to Cancel ClassPass
from $19.00/month
EasyYou save $228.00/year by cancelling
Estimated Time:10 minutes
Cancel Method:App
1
Open the ClassPass app or website
Launch the ClassPass app on your phone or visit classpass.com and log in to your account.
2
Go to your Account settings
Tap your profile icon in the bottom-right corner of the app, then tap 'Settings' or 'Account'.
3
Navigate to Plan
Tap 'Plan' or 'Membership' to view your current plan and billing details.
4
Select Pause or Cancel
You will see options to Pause or Cancel your membership. To cancel, select 'Cancel Membership' and note you may be offered a free pause first.
5
Complete the cancellation flow
Follow the prompts, provide a reason for canceling, and confirm your decision. You will keep your remaining credits until they expire at your billing cycle end.
Retention Tips
We're sorry to hear you're thinking of leaving ClassPass! You have access to thousands of studios, gyms, and wellness experiences β and we'd love for you to keep exploring. If you're not using your credits fully, we can adjust your plan to a lower credit tier so you only pay for what you use. And if you need a break β travel, injury, life β our Pause feature lets you freeze your membership for up to 2 months for free. What's been getting in the way of booking lately?
FAQ
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