Will I lose access immediately after cancelling?

No. Your paid plan remains active until the end of the current billing period. After that, your account automatically reverts to the free Developer tier, which includes 10,000 sends per month.

Can I get a refund after cancelling?

Courier's Terms of Service state that fees already paid for the current subscription period are non-refundable. Refund requests may be considered on a case-by-case basis by contacting support@courier.com, but are not guaranteed.

How do I fully delete my Courier account?

Cancelling your paid plan only downgrades you to the free tier. To fully delete your account and all associated data, you need to contact Courier support directly at support@courier.com with a deletion request.

How do I reactivate my subscription after cancelling?

Since your account remains on the free Developer tier after cancellation, you can re-upgrade to the Business or Enterprise plan at any time by going back to Settings > Billing/Plan in your Courier dashboard.

What happens to my notification data after I cancel?

Your data is retained by Courier for as long as reasonably necessary per their privacy policy. To request deletion of your personal data, contact support@courier.com. Deletion requests are handled in accordance with applicable law.

Does Courier charge a cancellation fee?

No. Courier does not charge any cancellation fees. The only cost consideration is that fees already paid for the current billing period are non-refundable.

How to Cancel Courier (2026)

Courier plans start from $0.00/month. Follow our 6-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

from $0.00/month

Medium

Estimated Time:5 minutes

Cancel Method:Website

Log in to Courier

Go to app.courier.com and sign in with your account credentials.

Open Settings

Click the gear icon or navigate to 'Settings' in the left-hand sidebar of the Courier dashboard.

Go to Billing or Plan

Within Settings, locate the 'Billing' or 'Plan' subsection. This is where your current subscription and payment details are managed.

Downgrade or Cancel Plan

Select the option to cancel or downgrade your current paid plan. Cancelling a paid Business plan reverts your account to the free Developer tier (10,000 sends/month) rather than closing the account entirely.

Confirm cancellation

Confirm your cancellation when prompted. Your paid plan access continues until the end of the current billing period.

Contact support if needed

If you cannot find the cancellation option in settings, or if you want to fully delete your account, email support@courier.com with your request.

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FAQ

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