How to Cancel Fastly (2026)
Fastly plans start from $0.00/month. Follow our 6-step guide to cancel your subscription in about 15 minutes — with tips to avoid retention offers.
Updated: April 2026
from $0.00/month
Sign in as account owner
Log in to your Fastly account at fastly.com. Only the account owner or a superuser can cancel — regular users cannot initiate cancellation.
Deactivate and delete all services
Before cancellation is possible, every active CDN or Compute service on the account must first be deactivated and then deleted. Do this from the Services section of the control panel.
Remove TLS certificates (if applicable)
If you are using Fastly-managed certificates, deactivate TLS and delete the TLS domains. If using customer-provided certificates, delete the certificates and remove their private keys.
Navigate to Company settings
In the top navigation, click 'Account', then select 'Company settings' from the menu.
Click 'Cancel Account'
Within the Company settings page, locate and click the 'Cancel Account' button. This button only becomes active after all services and TLS certificates have been removed.
Confirm cancellation with password
A confirmation dialog appears. Enter your account password in the 'Your password' field, then click 'Confirm and Cancel' to complete the cancellation.
FAQ
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