What happens to my files after cancellation?

Your files remain on Filen but your storage quota drops to the free plan limit. Files exceeding the limit may become inaccessible until you free up space or resubscribe.

Is Filen end-to-end encrypted?

Yes, Filen uses zero-knowledge end-to-end encryption. Your encryption keys are yours alone.

Filen may offer refunds within a limited window. Check their refund policy or contact support.

How to Cancel Filen

from $1.99/month

EasyYou save $23.88/year by cancelling

Estimated Time:3 minutes

Cancel Method:Website

Log in to Filen

Go to filen.io and sign in to your account.

Open account settings

Click on your profile icon and select 'Settings' or 'Account'.

Go to Subscription

Navigate to the 'Subscription' or 'Billing' tab in settings.

Cancel your plan

Click 'Cancel subscription' and follow the prompts.

Download your files first

Before the subscription ends, make sure to download any important files as your storage quota will revert to the free tier.

Retention Tips

Your files are securely encrypted with Filen. Downgrading means less storage space. Would you consider keeping your plan for continued privacy and convenience?

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FAQ

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