How to Cancel KOHO
from $0.00/month
Easy
Estimated Time:3 minutes
Cancel Method:App
1
Open the KOHO app
Launch the KOHO app on your smartphone and log in to your account.
2
Go to your Profile
Tap the profile icon or your avatar in the top-left or bottom navigation bar to access your account settings.
3
Select Plan
Tap 'Plan' to view your current KOHO subscription tier (Essential, Extra, or Everything).
4
Downgrade to Easy (free)
Tap 'Change plan' and select the Easy plan, which is completely free. Your paid subscription will remain active until the end of the current billing period.
5
Confirm the downgrade
Review the features you'll lose and confirm the downgrade. KOHO will send you a confirmation notification once the change is processed.
Retention Tips
We're sorry to hear you're thinking of leaving. Before you go, did you know KOHO's free Easy plan still gives you a prepaid Visa card, instant spending notifications, and basic cash back on purchases β all at no cost? If the monthly fee is the concern, downgrading to Easy keeps you in the KOHO ecosystem without paying anything. Would you like to switch to the free plan instead of cancelling?
FAQ
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