What features do I lose when I cancel Plex Pass?

You'll lose access to hardware-accelerated transcoding, mobile sync/downloads, live TV and DVR, Skip Intro, lyrics, Sonic Analysis, camera upload, multi-user home screen management, and early access to new features. Your Plex media server continues to work with basic features.

Can I cancel a Lifetime Plex Pass?

Lifetime Plex Pass is a one-time purchase and cannot be cancelled or refunded after the purchase period (usually 30 days). It provides permanent access to all Plex Pass features.

Will my media library be affected if I cancel Plex Pass?

No, your personal media library, metadata, and server configuration are not affected by cancelling Plex Pass. Only the premium features become unavailable. Your media files remain on your own hardware.

How to Cancel Plex Pass

from $1.99/month

EasyYou save $23.88/year by cancelling

Estimated Time:3 minutes

Cancel Method:Website

Log in to Plex

Go to plex.tv and sign in with your Plex account credentials.

Go to Account page

Click your profile icon in the top right and select 'Account' from the dropdown menu.

Find Plex Pass subscription

Scroll down to the 'Plex Pass' section on your account page, which shows your current plan and billing details.

Cancel Plex Pass

Click 'Cancel Subscription' or 'Cancel Plan' next to your Plex Pass subscription. Follow the cancellation prompts.

Confirm cancellation

Confirm your cancellation. Your Plex Pass features (hardware transcoding, mobile sync, etc.) will continue until the end of your billing period. The free Plex app remains functional.

Retention Tips

Before you cancel Plex Pass, remember that you'll lose access to hardware-accelerated streaming, mobile sync, live TV and DVR, Skip Intro, and other premium features. Your Plex media server will still work but without these enhancements. If you purchased a Lifetime Plex Pass, it cannot be cancelled. Would you like to keep your Plex Pass?