How to Cancel PokerStars
from $0.00/month
Easy
Estimated Time:8 minutes
Cancel Method:Website
1
Log in to PokerStars
Open the PokerStars client or visit pokerstars.com and sign in with your account credentials.
2
Withdraw your remaining balance
Click on the cashier, select 'Withdraw', and transfer all remaining funds to your linked payment method. Ensure the withdrawal completes before closing your account.
3
Go to Account Settings
Click your username or the account menu and navigate to 'Account Settings' or 'My Profile'.
4
Request account closure
Look for 'Close Account' or 'Deactivate Account' within the settings. Alternatively, email PokerStars support at support@pokerstars.com and request account closure, providing your account username and reason.
5
Confirm and await processing
Confirm your closure request via email or on-screen prompt. PokerStars will process your request and send a confirmation email within 1β5 business days.
Retention Tips
We're sorry to see you go. Before we close your account, we want to let you know about our responsible gaming options. You can set deposit limits, take a break with a cooling-off period, or self-exclude for a longer period β all without permanently losing your account. If you're in the UK, GAMSTOP provides free self-exclusion across all licensed operators. Organizations like GamCare (gamcare.org.uk) and the National Problem Gambling Helpline (1-800-522-4700) are also available for support. If you'd still like to proceed with closing your account, please let us know and we'll process your request.
Cheaper Alternatives
FAQ
Need help managing your subscriptions?
Track all your subscriptions, get cancellation reminders, and find the best deals with Subger.
Try Subger Free