How to Cancel Sky Go Extra
from $0.00/month
Easy
Estimated Time:5 minutes
Cancel Method:Website
1
Sign in to your Sky account
Go to sky.com and sign in with your Sky iD (username and password). Sky Go Extra is an add-on to Sky Go, which requires a Sky TV subscription.
2
Go to My Sky
Click on 'My Sky' or your account name in the top navigation, then select 'My Account' or 'Manage your account'.
3
Find Sky Go Extra in your subscriptions
Look for 'Sky Go' or 'Sky Go Extra' in your list of active subscriptions or add-ons under 'My Subscriptions' or 'Manage Add-ons'.
4
Remove Sky Go Extra
Select Sky Go Extra and click 'Remove' or 'Cancel add-on'. This removes the extra download feature but you'll retain standard Sky Go access (streaming on one device at a time) if you have a Sky TV subscription.
5
Confirm removal
Confirm the removal of Sky Go Extra when prompted. The change will take effect at the end of your current billing period.
6
Check confirmation
You should receive a confirmation email or see the change reflected in your account. You'll retain Sky Go (standard) while keeping your Sky TV subscription.
Retention Tips
We're sorry to hear you'd like to remove Sky Go Extra! With Sky Go Extra, you can download your favourite shows to watch offline on the go, and stream on up to four devices at the same time β perfect for the whole family. If you're concerned about the cost, we may be able to offer you a reduced rate. Are you sure you want to cancel Sky Go Extra?
FAQ
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