Will I lose my Slack message history after downgrading?

On the free plan, only the most recent 90 days of messages are searchable and viewable. Older messages still exist but are hidden.

Who can cancel a Slack workspace subscription?

Only workspace owners and admins can manage billing and downgrade plans. Regular members cannot cancel.

Does Slack offer refunds when downgrading mid-cycle?

Slack provides prorated credits for unused time when downgrading. The credit applies to future charges if you upgrade again.

How to Cancel Slack

from $0.00/month

Medium

Estimated Time:5 minutes

Cancel Method:Website

Access Billing

Go to your workspace settings at yourworkspace.slack.com/admin/billing

Manage Plan

Only workspace owners/admins can change plans. Click the Billing tab

Switch to Free

Click Change plan type and select Free

Confirm Downgrade

Review the feature comparison and confirm the downgrade

Handle Pro-ration

If mid-cycle, Slack will credit remaining time. Confirm final step

Retention Tips

Slack requires workspace owner/admin permissions to cancel. They may offer a discount or extended trial. On downgrade, you lose message history beyond 90 days, app integrations beyond 10, and group video calls. Ask the retention team about non-profit or startup discounts if applicable.

Cheaper Alternatives

Zoom

from $0.00/month

Loom

from $12.50/month

Lark

from $0.00/month

Slack Pro

from $0.00/month

Nextiva

from $20.00/month

FAQ

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