012 Mobile

012 Mobile is a mobile carrier operated by Partner Communications Company Ltd. (012 Mobile brand), headquartered in Rosh HaAyin, Israel. Launched in 012 Smile founded 1999; mobile launched as 012 Mobile under Partner ownership from 2012, it is parent Partner trades TASE: PTNR and NASDAQ: PTNR. The current customer offer spans Prepaid / Postpaid Unlimited 5G, with an anchor price of from ILS 39/month (around USD 10-25 per month). The 2026 development emphasis is: continued migration of customers to Partner's 5G standalone network with bundled streaming perks through 2025-2026.

Quick facts

• Operator: Partner Communications Company Ltd. (012 Mobile brand)
• Headquarters: Rosh HaAyin, Israel
• Public-market status: parent Partner trades TASE: PTNR and NASDAQ: PTNR
• Founded: 012 Smile founded 1999; mobile launched as 012 Mobile under Partner ownership from 2012
• Current tiers: Prepaid / Postpaid Unlimited 5G
• Anchor price (2026): from ILS 39/month (around USD 10-25 per month)
• Regulator: Israeli Ministry of Communications
• 2025-2026 differentiator: continued migration of customers to Partner's 5G standalone network with bundled streaming perks through 2025-2026

What is 012 Mobile?

012 Mobile is a mobile carrier sold to customers in Israel by Partner Communications Company Ltd. (012 Mobile brand). The product surface covers the core capabilities listed below, billed in ILS through the operator's website, mobile app and (where applicable) retail partners. 012 Mobile sits in the mobile carrier category — concretely, value mobile brand of Partner Communications competing with Cellcom, Pelephone and Hot Mobile. The 2025-2026 product roadmap centres on: continued migration of customers to Partner's 5G standalone network with bundled streaming perks through 2025-2026.

Why choose 012 Mobile

Operator credibility and footprint

Partner Communications Company Ltd. (012 Mobile brand) is the company that owns and runs the service. The fact that it is parent Partner trades TASE: PTNR and NASDAQ: PTNR and based in Rosh HaAyin, Israel matters because customers in Israel can pursue contract enforcement, complaints and regulatory escalation in their own jurisdiction. Value mobile brand of partner communications competing with cellcom, pelephone and hot mobile.

Concrete product breadth

012 Mobile's product surface is built around: SIM and eSIM activation; 4G LTE and 5G access; Domestic and EU/regional roaming; Voice, SMS and data allowances; Mobile hotspot tethering. The mix is wider than a single-feature point product and narrower than an everything-app — it targets the mobile carrier buyer who wants depth on the named capabilities rather than a generic catch-all.

2025-2026 momentum

The differentiator worth weighing for a new subscription in 2026 is concrete and dated: continued migration of customers to Partner's 5G standalone network with bundled streaming perks through 2025-2026. That gives subscribers a forward signal beyond the static catalogue and tier list — i.e. capability the operator is actively investing in this year.

Pricing and tier ladder

012 Mobile sells through 2 named tiers — Prepaid / Postpaid Unlimited 5G. Pricing on the operator's site is denominated in ILS; the anchor price for entry-level access is from ILS 39/month (around USD 10-25 per month). The tier ladder is structured around feature breadth rather than usage caps alone, so higher tiers add named capabilities (not just larger buckets).

Live list pricing rotates by promotion window — for canonical numbers, check the operator's pricing page for the current campaign before committing.

What's included — named features

• SIM and eSIM activation — physical SIM, eSIM activation via QR code, and number portability supported in-app.
• 4G LTE and 5G access — 5G non-standalone and standalone coverage where the carrier network supports it.
• Domestic and EU/regional roaming — inclusive roaming bundles vary by tier; pay-as-you-go optional.
• Voice, SMS and data allowances — tiered minute, SMS and high-speed data buckets with optional add-ons.
• Mobile hotspot tethering — tethering allowed on most plans up to the included data cap.
• Customer self-service app — mobile app for balance, top-ups, plan changes and usage tracking.
• Wi-Fi calling and VoLTE — available on supported devices for indoor coverage.

Where you can use it

012 Mobile is sold and delivered inside Israel. The customer journey runs through Partner's website and (where applicable) iOS and Android apps. Activation, billing and customer support are handled in ILS and the local language of Israel. Cross-border use is governed by the operator's terms; some features such as roaming, geo-restricted content or DTH satellite footprint may be limited outside the home country.

Network and coverage

The credible read on 012 Mobile in 2026 is that it operates inside Israel under sector regulation by Israeli Ministry of Communications, with the operator publishing standard terms, privacy policy and complaints handling on its site. continued migration of customers to Partner's 5G standalone network with bundled streaming perks through 2025-2026.

How 012 Mobile compares within its bracket

Value mobile brand of partner communications competing with cellcom, pelephone and hot mobile. The practical comparison points are tier price (where 012 Mobile anchors at from ILS 39/month), feature parity on the mobile carrier surface listed above, and the 2025-2026 trajectory called out in the differentiator. Customers shopping the mobile carrier bracket should weight those three together rather than the headline price alone.

Refunds, cancellation and cooling-off

Cancellation and refund handling follow the operator's published terms and the consumer law in Israel. For ongoing-service subscriptions the practical path is to cancel before the next billing cycle via the self-service portal; for fixed-term contracts (often used on telco and insurance lines) a cooling-off window applies under local consumer law.

Customer support channels

Support for 012 Mobile runs through the operator's mobile app, web help centre and a telephone hotline in business hours; some categories (insurance, telco) maintain 24/7 emergency lines. Response times and SLA levels vary by tier.

Who it suits

012 Mobile is a credible fit for customers in Israel who want a mobile carrier subscription from a named operator rather than a foreign-only or pure-OTT product. Specifically:

• A resident in Israel buying the mobile carrier category for the first time and wanting a domestic invoice and customer-service language.
• An existing customer of an adjacent operator product looking to consolidate billing into one provider.
• A household wanting the named features in the tier ladder (Prepaid through Postpaid Unlimited 5G) rather than an everything-bundle.
• A buyer who values the 2025-2026 trajectory: continued migration of customers to Partner's 5G standalone network with bundled streaming perks through 2025-2026. It is less of a fit for customers outside Israel, for buyers who need feature parity not listed in the tier ladder, or for those who already have an equivalent bundled subscription from a competing operator.

Frequently asked questions

Who actually operates 012 Mobile?

Partner Communications Company Ltd. (012 Mobile brand), headquartered in Rosh HaAyin, Israel. The legal-entity relationship and ownership chain is summarised in the Operator and Quick facts sections above.

Is 012 Mobile listed on a public stock exchange?

Parent partner trades tase: ptnr and nasdaq: ptnr.

When was 012 Mobile founded?

012 Smile founded 1999; mobile launched as 012 Mobile under Partner ownership from 2012.

How much does 012 Mobile cost?

The anchor price is from ILS 39/month (about around USD 10-25 per month). Tiers (Prepaid / Postpaid Unlimited 5G) trade off feature breadth and inclusions; check the operator's pricing page for the current campaign price.

What are the main 012 Mobile subscription tiers?

Prepaid / Postpaid Unlimited 5G. Tier choice depends on which named features in the list above the buyer needs.

Where is 012 Mobile available?

In Israel. Cross-border use of category-specific features is governed by the operator's terms.

Is 012 Mobile regulated?

Yes — by Israeli Ministry of Communications in Israel, alongside general consumer-protection law.

What is 012 Mobile's 2025-2026 differentiator?

Continued migration of customers to partner's 5g standalone network with bundled streaming perks through 2025-2026.

How do I cancel 012 Mobile?

Via the operator's self-service account portal or mobile app; cancellation takes effect at the end of the current billing cycle subject to the contract type and any in-term notice period.

How does 012 Mobile compare in its category?

Value mobile brand of partner communications competing with cellcom, pelephone and hot mobile. Compare on tier price, named feature parity and 2025-2026 trajectory rather than headline price alone.

Get started with 012 Mobile

To subscribe to 012 Mobile, head to the operator's site in Israel. Anchor tier from ILS 39/month (around USD 10-25 per month); compare the full ladder against the named features above before committing.

Related subscriptions on Subger

• /en/us/category/mobile-plans/
• /en/us/category/internet-providers/
• /en/us/service/nordvpn/
• /en/us/service/proton-mail/
• /en/us/category/banking-payments/