Birdeye

Birdeye is a marketing & analytics product operated by Birdeye Inc.. This 2026 review covers operator background, the current tier ladder and the buying signals to weigh before subscribing. The service competes in the marketing & analytics category against regional and global alternatives, and the practical decision usually comes down to feature mix, regional availability and renewal economics rather than headline price alone.

Quick facts

• Operator: Birdeye Inc.
• Headquarters: Palo Alto, California, United States
• Public-market status: privately held; raised USD 60M Series C 2023 led by Accel-KKR
• Founded: 2012 (founded by Naveen Gupta and Dehong Wei)
• Category: marketing & analytics
• Current tiers: Standard / Professional / Premium
• Anchor price (2026): enterprise pricing typically USD 5K-50K+ ACV based on locations

What is Birdeye?

Birdeye is a marketing analytics product that consolidates campaign data across channels into reports and dashboards. Its product surface covers multi-channel campaign reporting alongside dashboards and custom reports, with the recurring subscription paid through the operator's direct billing or App Store / Google Play / partner-billing surfaces. Customers buy a tier matching their usage profile; the entry tier is suitable for testing the product and higher tiers add features such as conversion and attribution tracking.

Why choose Birdeye

Operator and ecosystem context

Birdeye is run by Birdeye Inc. out of Palo Alto, California, United States, established 2012 (founded by Naveen Gupta and Dehong Wei). That matters because the marketing & analytics category is increasingly consolidated and the operator's ownership structure (public vs. private, parent group, regulatory footprint) shapes how aggressively the product is supported and how stable the subscription terms are over multi-year renewals.

Plan structure and pricing tiers

The tier ladder splits across Standard for testing the service, Professional for everyday use, and Premium for power users or teams. Anchor pricing for 2026: enterprise pricing typically USD 5K-50K+ ACV based on locations. Consult Subger's true-price tracker for Birdeye for all-in renewal costs.

Marketing analytics and reporting features

Beyond the headline features, the 2025-2026 differentiator for Birdeye is 2024-2025 launched BirdAI for review response and competitor benchmarking; the leading reputation-management platform for multi-location businesses. That gives the subscription a credible roadmap for the year ahead and distinguishes it from operators that are running their marketing & analytics catalog on autopilot.

Birdeye features that matter in 2026

Highlights of the current feature set:

• multi-channel campaign reporting
• dashboards and custom reports
• conversion and attribution tracking
• integrations with Google Ads, Meta, LinkedIn and ad networks
• alerts on KPI thresholds
• API and data exports

Buyers should treat this list as a baseline for Birdeye in the marketing & analytics category — confirm specific feature availability for your region on the operator's site, since some features and tier names vary between countries.

Birdeye pricing in 2026

Reference pricing for Birdeye in 2026: enterprise pricing typically USD 5K-50K+ ACV based on locations. The tier ladder typically looks like:

Subger pairs the public price with the actual all-in cost (taxes, FX conversion, promotional first-period anchors that step up at renewal):

Birdeye apps and platform support

Surface availability for Birdeye can vary by region and tier — confirm current app availability and supported devices on the operator's site before subscribing.

Who Birdeye fits

Birdeye is most likely a good match for the following buyers:

• Marketing teams who want unified reporting across paid, social and web analytics without building a custom data warehouse — the core target audience for the product.
• The category-focused subscriber who specifically wants multi-channel campaign reporting from a marketing & analytics operator rather than a generalist platform.
• The team or household subscriber evaluating the tier ladder (Standard / Professional / Premium) and willing to pay up for dashboards and custom reports.
• The cross-device user who needs apps across the surfaces listed above plus a credible upgrade path as new devices are added.
• The price-sensitive shopper who wants to track promotional anchors via Subger's true-price tracker and deals page before committing to annual billing.

Frequently asked questions

What is Birdeye and who runs it?

Birdeye is a marketing & analytics product operated by Birdeye Inc. headquartered in Palo Alto, California, United States, founded 2012 (founded by Naveen Gupta and Dehong Wei). It is sold via direct subscription on the operator's website and apps, with payments processed through the operator's billing surfaces.

How much does Birdeye cost in 2026?

Current tiers are Standard, Professional, Premium. Anchor reference pricing for 2026: enterprise pricing typically USD 5K-50K+ ACV based on locations. Confirm the live regional price on the operator's site before committing, since promotional cycles and FX conversion can shift the all-in renewal cost.

Is there a free tier or free trial for Birdeye?

Yes — Standard is available without an immediate paid commitment.

Where is Birdeye available?

Availability follows the operator's service footprint anchored on Palo Alto, California, United States. Confirm regional availability on the official site before subscribing, especially for products that have country-specific catalog or pricing rules.

What 2025-2026 features set Birdeye apart right now?

The current 2025-2026 differentiator is 2024-2025 launched BirdAI for review response and competitor benchmarking; the leading reputation-management platform for multi-location businesses. Together with the headline features listed above, that gives buyers a concrete signal that the subscription is being actively developed rather than coasting on a legacy catalog.

Which devices and platforms does Birdeye support?

Coverage spans the surfaces shown in the platform table above. The current mobile, web and (where applicable) desktop apps are the recommended way to consume the service; older clients may be deprecated in successive releases.

How do I cancel Birdeye?

Cancel through the account or subscription settings on the surface where you bought the plan: the operator's website for direct subscriptions, the App Store or Google Play for in-app purchases, or the partner billing portal for bundled subscriptions. Subger's cancellation guide for Birdeye walks through each route step-by-step.

Does Birdeye offer a team or family plan?

Team, household or family structures depend on the tier. The Premium tier commonly adds multi-seat or multi-profile support; the entry Standard tier may restrict usage. Confirm the per-tier seat limit on the live pricing page before committing to annual billing.

Is Birdeye worth it compared to marketing & analytics alternatives?

Value depends on three factors: the specific feature mix you'll use (see the features list above), the regional price after taxes (Subger's true-price tracker for Birdeye reconciles the headline price with the actual all-in renewal cost), and the credibility of the operator's 2025-2026 roadmap. Buyers should weigh these together rather than relying on headline price alone.

How can I track price changes for Birdeye?

Subger's renewal tracker for Birdeye records list-price changes plus promotional anchors over time. Pair it with the deals page for current discount codes and the promo codes page for stackable savings at signup.

Get started with Birdeye

Confirm the current regional price on the operator's site (enterprise pricing typically USD 5K-50K+ ACV based on locations), choose the tier that matches your usage (Standard, Professional are the most common starting points), and check Subger's deals page for Birdeye for promotional anchors before completing checkout. Track the subscription's true renewal cost with the true-price tracker once you're signed up.

Related Subger guides

• Cancel Birdeye guide
• Latest Birdeye deals
• Birdeye promo codes
• Birdeye true price and renewal tracker
• Browse the marketing & analytics category hub
• All services on Subger