Genesys Cloud is a Phone & VoIP service with plans starting from $75.00/month. Browse pricing tiers, available discounts, and alternatives below.
Updated: March 2026
About Genesys Cloud
Genesys Cloud is a comprehensive customer experience platform that provides contact center, workforce optimization, and customer journey analytics solutions. The service offers cloud-based tools for managing customer interactions across multiple channels including voice, chat, email, and social media.
Pricing
Monthly Plan
from $75.00
/month
Annual Equivalent
from $900.00
/year
| Regional pricing | Genesys Cloud 1 | Genesys Cloud 2 | Genesys Cloud 3 |
|---|---|---|---|
| 🇺🇸United StatesUSD | $75.00 | $115.00 | $155.00 |
| 🇦🇷ArgentinaARS | ARS 65,250.00 | ARS 100,050.00 | ARS 134,850.00 |
| 🇦🇺AustraliaAUD | A$114.75≈ $79.32 | A$175.95≈ $121.63 | A$237.15≈ $163.93 |
| 🇧🇷BrazilBRL | R$372.75≈ $71.18 | R$571.55≈ $109.15 | R$770.35≈ $147.11 |
| 🇨🇦CanadaCAD | CA$102.00≈ $73.73 | CA$156.40≈ $113.05 | CA$210.80≈ $152.37 |
| 🇨🇿Czech RepublicCZK | CZK 1,740.00≈ $82.02 | CZK 2,668.00≈ $125.77 | CZK 3,596.00≈ $169.52 |
| 🇩🇰DenmarkDKK | DKK 515.25≈ $79.57 | DKK 790.05≈ $122.01 | DKK 1,064.85≈ $164.44 |
| 🇫🇷FranceEUR | €69.00≈ $79.62 | €105.80≈ $122.08 | €142.60≈ $164.55 |
| 🇩🇪GermanyEUR | €69.00≈ $79.62 | €105.80≈ $122.08 | €142.60≈ $164.55 |
| 🇮🇳IndiaINR | ₹6,225.00≈ $66.14 | ₹9,545.00≈ $101.41 | ₹12,865.00≈ $136.69 |
| 🇮🇱IsraelILS | ₪273.75≈ $87.50 | ₪419.75≈ $134.17 | ₪565.75≈ $180.84 |
| 🇮🇹ItalyEUR | €69.00≈ $79.62 | €105.80≈ $122.08 | €142.60≈ $164.55 |
| 🇯🇵JapanJPY | ¥11,212.00≈ $70.24 | ¥17,192.00≈ $107.70 | ¥23,172.00≈ $145.17 |
| 🇲🇽MexicoMXN | MX$1,282.50≈ $71.98 | MX$1,966.50≈ $110.37 | MX$2,650.50≈ $148.75 |
| 🇳🇱NetherlandsEUR | €69.00≈ $79.62 | €105.80≈ $122.08 | €142.60≈ $164.55 |
| 🇳🇿New ZealandNZD | NZ$122.25≈ $70.68 | NZ$187.45≈ $108.38 | NZ$252.65≈ $146.07 |
| 🇳🇴NorwayNOK | NOK 787.50≈ $81.67 | NOK 1,207.50≈ $125.23 | NOK 1,627.50≈ $168.78 |
| 🇵🇱PolandPLN | PLN 300.00≈ $80.99 | PLN 460.00≈ $124.18 | PLN 620.00≈ $167.38 |
| 🇸🇬SingaporeSGD | SGD 100.50≈ $78.25 | SGD 154.10≈ $119.98 | SGD 207.70≈ $161.71 |
| 🇿🇦South AfricaZAR | ZAR 1,402.50≈ $82.22 | ZAR 2,150.50≈ $126.07 | ZAR 2,898.50≈ $169.92 |
| 🇰🇷South KoreaKRW | ₩99,000.00≈ $65.72 | ₩151,800.00≈ $100.78 | ₩204,600.00≈ $135.83 |
| 🇪🇸SpainEUR | €69.00≈ $79.62 | €105.80≈ $122.08 | €142.60≈ $164.55 |
| 🇸🇪SwedenSEK | SEK 780.00≈ $83.03 | SEK 1,196.00≈ $127.31 | SEK 1,612.00≈ $171.59 |
| 🇨🇭SwitzerlandCHF | CHF 66.00≈ $83.22 | CHF 101.20≈ $127.61 | CHF 136.40≈ $171.99 |
| 🇦🇪United Arab EmiratesAED | AED 275.25 | AED 422.05 | AED 568.85 |
| 🇬🇧United KingdomGBP | £59.25≈ $79.03 | £90.85≈ $121.17 | £122.45≈ $163.32 |
Prices converted at current exchange rate
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