Moosend

Moosend is a email & marketing product operated by Sitecore (acquired Moosend in 2021). This 2026 review covers operator background, the current tier ladder and the practical decision points before subscribing. The product competes in the email & marketing category against established alternatives, and the choice usually comes down to feature mix, integration depth and renewal economics rather than headline price alone.

Quick facts

• Operator: Sitecore (acquired Moosend in 2021)
• Headquarters: Athens, Greece (Moosend origin); San Francisco (Sitecore)
• Public-market status: part of Sitecore (privately held, EQT majority since 2016)
• Founded: 2011 (Moosend)
• Category: email & marketing
• Current tiers: Free trial / Pro / Moosend+
• Anchor price (2026): Pro from USD 9/month for 500 contacts; scales with list size

What is Moosend?

Moosend is a business SaaS product sold per-seat or per-usage with self-serve signup and an enterprise sales motion above a clear contract threshold. Its product surface covers web-based admin console with role-based access alongside REST API plus SDKs for major languages, with the recurring subscription billed through the operator's commercial team or self-serve checkout. Customers buy a tier matching their team size and usage profile; the entry tier suits piloting the product and higher tiers add features such as SSO via SAML or OIDC on higher tiers.

Why choose Moosend

Operator and ecosystem context

Moosend is run by Sitecore (acquired Moosend in 2021) out of Athens, Greece (Moosend origin); San Francisco (Sitecore), established 2011 (Moosend). That matters because the email & marketing category is increasingly consolidated, and the operator's ownership structure shapes how aggressively the product is supported and how stable the contract terms are over multi-year renewals.

Plan structure and pricing tiers

The tier ladder splits across Free trial for piloting the product, Pro for everyday use, and Moosend+ for larger teams or enterprises. Anchor pricing for 2026: Pro from USD 9/month for 500 contacts; scales with list size. Check Subger's true-price tracker for Moosend for all-in renewal costs after taxes and any FX conversion.

Workflow and platform features

Beyond the headline features, the 2025-2026 development focus for Moosend is 2024-2025 integrated into Sitecore Send product line within Sitecore Composable DXP; positioned as SMB-friendly email marketing in Sitecore portfolio. That signals a credible roadmap and distinguishes the operator from competitors running their email & marketing product on maintenance mode.

Moosend features that matter in 2026

Highlights of the current feature set:

• web-based admin console with role-based access
• REST API plus SDKs for major languages
• SSO via SAML or OIDC on higher tiers
• audit logging and access events
• integrations with Slack, Microsoft Teams and email
• data export and customer-managed retention windows

Buyers should treat this list as a baseline for Moosend in the email & marketing category — confirm specific feature availability for your plan and region on the operator's site, since some features and tier names vary between editions.

Moosend pricing in 2026

Reference pricing for Moosend in 2026: Pro from USD 9/month for 500 contacts; scales with list size. The tier ladder typically looks like:

Subger pairs the public price with the actual all-in cost after taxes and any promotional anchors that step up at renewal:

Moosend apps and platform support

Surface availability for Moosend can vary by region and tier — confirm current app availability and supported integrations on the operator's site before subscribing.

Who Moosend fits

Moosend is most likely a good match for the following buyers:

• Operations, marketing, sales, finance or engineering teams that want a category-leading workflow tool with predictable saas billing and a credible enterprise upgrade path — the core target audience for the product.
• The category-focused team that specifically wants web-based admin console with role-based access from a email & marketing operator rather than a generalist platform.
• The growing team evaluating the tier ladder (Free trial / Pro / Moosend+) and willing to pay up for REST API plus SDKs for major languages.
• The integration-first buyer who needs the platforms and connectors listed above plus a credible upgrade path as new tools are added.
• The cost-conscious shopper who wants to track promotional anchors via Subger's true-price tracker and deals page before committing to an annual contract.

Frequently asked questions

What is Moosend and who runs it?

Moosend is a email & marketing product operated by Sitecore (acquired Moosend in 2021) headquartered in Athens, Greece (Moosend origin); San Francisco (Sitecore), established 2011 (Moosend). It is sold via direct subscription on the operator's website with payments processed through the operator's billing surfaces or sales contract for enterprise tiers.

How much does Moosend cost in 2026?

Current tiers are Free trial, Pro, Moosend+. Anchor reference pricing for 2026: Pro from USD 9/month for 500 contacts; scales with list size. Confirm the live regional price on the operator's site before committing, since promotional cycles, FX conversion and per-seat scaling can shift the all-in renewal cost.

Is there a free tier or free trial for Moosend?

Yes — Free trial is available without an immediate paid commitment.

Where is Moosend available?

Availability follows the operator's commercial footprint anchored on Athens, Greece (Moosend origin); San Francisco (Sitecore). Confirm regional availability and supported billing currencies on the official site before subscribing, especially for products with region-specific data residency rules.

What 2025-2026 developments set Moosend apart right now?

The current 2025-2026 development focus is 2024-2025 integrated into Sitecore Send product line within Sitecore Composable DXP; positioned as SMB-friendly email marketing in Sitecore portfolio. Together with the headline features listed above, that gives buyers a concrete signal that the subscription is being actively developed rather than coasting.

Which platforms and integrations does Moosend support?

Coverage spans the surfaces shown in the platform table above. The current web app, APIs and (where applicable) mobile or desktop clients are the recommended way to consume the service; older integrations may be deprecated in successive releases as the operator focuses engineering effort on supported platforms.

How do I cancel Moosend?

Cancel through the account or billing settings on the surface where you bought the plan: the operator's website for self-serve subscriptions or the sales/account-management contact for enterprise contracts. Subger's cancellation guide for Moosend walks through each route step-by-step.

Does Moosend offer a team or enterprise plan?

Team and enterprise structures depend on the tier. The Moosend+ tier commonly adds admin controls, SSO and a sales-led contract; the entry Free trial tier may restrict the number of seats or advanced features. Confirm the per-tier seat limit and admin features on the live pricing page before committing to annual billing.

Is Moosend worth it compared to email & marketing alternatives?

Value depends on three factors: the specific feature mix your team will use (see the features list above), the regional all-in price after taxes (Subger's true-price tracker for Moosend reconciles the headline price with the actual renewal cost), and the credibility of the operator's 2025-2026 roadmap. Weigh these together rather than relying on headline price alone.

How can I track price changes for Moosend?

Subger's renewal tracker for Moosend records list-price changes plus promotional anchors over time. Pair it with the deals page for current discount codes and the promo codes page for stackable savings at signup.

Get started with Moosend

Confirm the current price on the operator's site (Pro from USD 9/month for 500 contacts; scales with list size), choose the tier that matches your team size (Free trial, Pro are the most common starting points), and check Subger's deals page for Moosend for promotional anchors before completing checkout. Track the subscription's true renewal cost with the true-price tracker once you're signed up.

Related Subger guides

• Cancel Moosend guide
• Latest Moosend deals
• Moosend promo codes
• Moosend true price and renewal tracker
• Browse the email & marketing category hub
• All services on Subger