Tenpo — Free Service Overview

Tenpo is a Chilean neobank. The service is operated by Tenpo SpA, headquartered in Santiago, Chile, and was founded in 2018 by Fernando Araya. Privately held; backed by Credicorp Capital (Peruvian bank), Mountain Nazca and others. One of Chile's largest neobanks with 1.5M+ users in 2024. Within its category, Tenpo positions on three pillars: banking and payments coverage, product differentiation, and pricing transparency.

Quick facts · Operator: Tenpo SpA · HQ: Santiago, Chile · Founded: 2018 by Fernando Araya · Status: Privately held; backed by Credicorp Capital (Peruvian bank), Mountain Nazca and others. One of Chile's largest neobanks with 1.5M+ users in 2024 · See live pricing table below for current rates in your country.

What is Tenpo?

Tenpo sits in the banking and payments category. Tenpo is a Chilean neobank. In 2025-2026 its differentiator is: In 2024-2025 Tenpo received a full banking licence (Banco Tenpo) from Chile's Comisión para el Mercado Financiero, transitioning from prepaid-card operator to chartered digital bank. Subger tracks Tenpo alongside competing banking and payments services so subscribers can compare pricing, cancellation steps, and live deals in one place.

Why choose Tenpo

Product positioning

Tenpo positions in the banking and payments category as: Chilean neobank. Its 2025-2026 product priorities centre on in 2024-2025 tenpo received a full banking licence (banco tenpo) from chile's comisión para el mercado financiero, transitioning from prepaid-card operator to chartered digital bank.

Feature breadth

• Free Mastercard debit — Physical and virtual Tenpo Mastercard.
• Free transfers between Tenpo users — Within the Tenpo network.
• CLP and USD wallets — Multi-currency holding.
• Mobile-first app — iOS and Android.
• Cashback rewards — On certain merchant categories.
• Bank licence (2024-2025) — Operates as Banco Tenpo under CMF supervision.

2025-2026 product evolution

Tenpo continues to evolve its product through 2025-2026; the most notable recent change is: In 2024-2025 Tenpo received a full banking licence (Banco Tenpo) from Chile's Comisión para el Mercado Financiero, transitioning from prepaid-card operator to chartered digital bank. Subger watches the operator's announcement pages and pricing pages for plan structure changes and reflects them in the live pricing table that accompanies this page.

Where Tenpo fits among competitors

Tenpo competes within the broader banking and payments category. Subscribers comparing options should weigh its pricing transparency, contract terms, and the differentiator described above against alternatives in Subger's Banking and payments comparison hub.

Pricing in 2026

Tenpo publishes a tiered model with the following current tiers (anchor pricing — see the live pricing table below for the exact rate in your country).

Subger tracks plan changes country by country, so verify the live rate for your market in the table below this description.

Banking licence and product surface

Tenpo operates as a regulated financial services provider with consumer banking and payments. In 2024-2025 Tenpo received a full banking licence (Banco Tenpo) from Chile's Comisión para el Mercado Financiero, transitioning from prepaid-card operator to chartered digital bank.

Tenpo apps and platform support

Tenpo ships as a mobile-first banking experience on iOS and Android, with a complementary web portal for account statements and harder-to-use-on-mobile workflows. Card management (freeze, change PIN, virtual cards, contactless toggle), transfers, and KYC happen in-app. Two-factor authentication is enforced for high-value transactions.

Use cases Tenpo fits

• Chilean consumers — Mobile-first alternative to traditional Chilean banks.
• Frequent international travellers — USD wallet.
• Younger users — App-first banking without monthly fees.

Tenpo is most useful for households or teams whose primary need aligns with the strengths described above.

Operator profile and corporate context

Legal entity and ownership

Tenpo is operated by Tenpo SpA, with primary operations based in Santiago, Chile. The product line was founded in 2018 by Fernando Araya. Corporate status: Privately held; backed by Credicorp Capital (Peruvian bank), Mountain Nazca and others. One of Chile's largest neobanks with 1.5M+ users in 2024. Subger records the operator's published legal name to make it easier for subscribers to verify charges on bank statements, locate the correct cancellation contact, and identify the regulator responsible for consumer-protection complaints in the operator's home market.

Headquarters and regional footprint

The operator's headquarters in Santiago, Chile is the centre of product, billing, and customer-support operations. Tax invoicing, contract law, and data-protection oversight typically follow the rules of the headquarters jurisdiction unless the operator has set up a separate billing entity for a given country. Subger flags country-specific billing entities in the pricing table when they differ from the global parent.

Product history and recent direction

Since 2018 by Fernando Araya, Tenpo has evolved its banking and payments proposition through repeated tier changes, product expansion, and (where applicable) acquisitions or partnerships. The most material 2025-2026 development that subscribers should know about is: In 2024-2025 Tenpo received a full banking licence (Banco Tenpo) from Chile's Comisión para el Mercado Financiero, transitioning from prepaid-card operator to chartered digital bank. Subger tracks each change to the public tier list and reflects updated pricing within the Tenpo pricing card whenever the operator publishes a new rate.

Market context and what to monitor

Where Tenpo sits in the banking and payments landscape

Tenpo competes inside the banking and payments category alongside other operators that target the same chilean neobank need. The buying decision usually comes down to the headline monthly price, the renewal-vs-introductory rate, contract length, and the specific feature mix at each tier. Tenpo currently publishes 4 tier(s) — Free account (CLP 0), Tenpo Plus (monthly fee), Business account (Custom), Crypto rails (Variable) — which gives shoppers a clear ladder from entry-level (Free account) to the top option (Crypto rails).

Renewal-vs-introductory pricing

Many operators in this category quote a low introductory rate that resets to a higher renewal price after the first contract period. Where Tenpo follows that pattern, Subger captures the renewal step-up in the true-price tracker so subscribers can budget the year-two cost honestly. Where pricing is flat across the contract life, that is noted as well.

What to monitor over the next 12 months

The most important signals for Tenpo subscribers in 2025-2026 are: (a) any change to the public tier list that adds, removes, or rebrands an existing plan; (b) regional price increases tied to inflation or currency moves; (c) feature additions or removals that materially change tier-vs-tier comparisons; and (d) contract-term changes (length, early-exit fees, automatic-renewal mechanics). Subger watches the operator's pricing page and customer-facing announcements and surfaces relevant changes in the Tenpo pricing card and the Subger newsletter for the Banking and payments comparison hub.

How Subger keeps Tenpo pricing honest

Subger mirrors the operator's published price list per country, converts to a comparable currency where helpful, and exposes the renewal-vs-introductory delta directly under the pricing table. Subscribers can use the Tenpo true-price tracker to see the projected 12-month cost at today's rate and the Tenpo deals page to monitor active offers in their market.

Frequently asked questions

Is Tenpo a real bank?

As of 2024-2025 Tenpo holds a banking licence from Chile's CMF and operates as Banco Tenpo, transitioning from its prior prepaid/EMI model.

Is the basic account free?

Yes — Tenpo's standard account has no monthly fee. Premium tiers like Tenpo Plus charge a monthly fee for perks.

Does Tenpo support USD?

Yes — USD wallet allows holding, sending, and converting US dollars.

Does it work outside Chile?

Tenpo Mastercard works internationally as a standard debit card. Account opening is restricted to Chilean residents.

How do I cancel?

Via the Tenpo app or customer support — see the Subger cancel guide.

What does Subger track?

Subger mirrors Tenpo Plus and business-account pricing in CLP with conversion.

Get started with Tenpo

For the live pricing table in your country, scroll up to the pricing tiers section. Subger maintains the cancellation guide, true-price tracker, and active deal list for Tenpo in your country.

Related Subger guides

• How to cancel Tenpo — step-by-step cancellation walkthrough
• Tenpo deals — current promotional offers
• Tenpo promo codes — active discount codes
• Tenpo true-price tracker — intro-vs-renewal math
• Banking and payments comparison hub — Subger's editorial banking and payments pillar