Ubigi — full review and pricing

Quick facts. Ubigi is operated by Transatel SAS, headquartered in Levallois-Perret, France, with the brand established in Ubigi launched 2017 by Transatel. The operator is owned by NTT (Japan) since 2019 via NTT Communications acquisition. Ubigi positions itself as a global travel eSIM competing with Airalo and Holafly, billed via the tier structure detailed below.

Ubigi markets a esim & voip subscription targeted at users who want a fully-managed product without piecing it together themselves. The pricing snapshot below pulls Subger's live tracker, so anchor prices stay current as Ubigi adjusts published rates. The rest of this page details the operator, current tiers, feature coverage, support reach and 10 short FAQs.

Operator background

Ubigi runs under Transatel SAS, headquartered in Levallois-Perret, France. The product was established in Ubigi launched 2017 by Transatel, and the company is currently owned by NTT (Japan) since 2019 via NTT Communications acquisition. Ubigi sits in the esim & voip category and competes for the same recurring spend as nearby esim & voip brands on this site. See related coverage in /en/us/promo and /en/us/deal for cross-brand context.

Headquarters and corporate status

• Legal entity: Transatel SAS
• HQ: Levallois-Perret, France
• Founded / launched: Ubigi launched 2017 by Transatel
• Ownership: owned by NTT (Japan) since 2019 via NTT Communications acquisition

The operator's corporate status determines who you contract with at checkout — typically the legal entity above, even if billing goes through a regional reseller.

Why Ubigi matters in esim & voip

Ubigi positions itself as a global travel eSIM competing with Airalo and Holafly. The 2024-2025 differentiator: 2024-2025 expanded to 200+ countries and partnered with Renault, BMW and Stellantis for connected-car eSIM.

Pricing and tier structure

Current tier structure: eSIM data packs from $4.50 (500MB) to $89 (50GB regional / global). The anchor price referenced for headline comparison is 1GB regional eSIM pack ~$9.

Plan grid

What changes between tiers

Higher tiers typically unlock larger allowances, additional household members or extra premium content; entry tiers exist for trial usage. Live prices in the Subger plan tracker override these anchors when Ubigi adjusts published rates.

Recent pricing context (2024-2025)

2024-2025 expanded to 200+ countries and partnered with Renault, BMW and Stellantis for connected-car eSIM. Annual commitments commonly trim 10-20% off the headline monthly rate; check the live grid above before purchase.

Feature coverage

Ubigi ships with the following named capabilities relevant to esim & voip:

• ESIM provisioning over QR
• Data-only travel plans
• Connected-car partnerships
• No SIM swap needed
• Ubigi app for top-ups

Feature matrix

Platform and device reach

Coverage spans the operator's published device list — typically modern iOS and Android plus a web client; some categories add desktop apps, smart-TV apps or vehicle integrations where relevant. Check the vendor's "Supported devices" page if you depend on a less common platform.

eSIM provisioning and country coverage

eSIM provisioning runs via QR code or carrier app; country coverage typically spans 100+ destinations with data-only or voice+data variants.

What this means for buyers

The category-specific behaviour above is the single biggest factor when comparing Ubigi against alternatives in the same esim & voip bracket. Buyers who care about the feature mix detailed here will typically rank Ubigi higher than buyers focused on price alone.

Support, billing and account management

Ubigi offers customer support through the operator's standard channels — typically an in-app help centre, email contact and (for paid tiers) live chat or phone support during business hours.

Cancellation and refunds

You can cancel Ubigi directly from the account dashboard. Refund policy follows the operator's published terms; many esim & voip services prorate or do not refund partial periods after the renewal date. See the cancel guide hub for the standard cancellation workflow.

Free trials and money-back

Free trials, money-back windows and intro pricing vary by tier and country. Anchor: 1GB regional eSIM pack ~$9.

Comparison context

In the esim & voip category, Ubigi competes with nearby brands you can browse via /en/us/compare. Buyers commonly look at Ubigi alongside two or three peers before committing — the side-by-side compare table on this site lets you stack feature coverage and price in one view.

When Ubigi is the right pick

• You want a global travel eSIM competing with Airalo and Holafly and the feature mix listed above
• The anchor price (1GB regional eSIM pack ~$9) fits the budget
• The operator's footprint covers your country

When to look elsewhere

• You need a specific feature Ubigi does not list
• You are in a country outside the operator's main footprint
• The 2024-2025 differentiator (2024-2025 expanded to 200+ countries and partnered with Renault, BMW and Stellantis for connected-car eSIM) is not relevant to your use case

Frequently asked questions

What is Ubigi?

Ubigi is a esim & voip subscription operated by Transatel SAS out of Levallois-Perret, France, established in Ubigi launched 2017 by Transatel. It is currently owned by NTT (Japan) since 2019 via NTT Communications acquisition.

How much does Ubigi cost?

Current tier structure: eSIM data packs from $4.50 (500MB) to $89 (50GB regional / global). Anchor headline price: 1GB regional eSIM pack ~$9. See the pricing table above for the live grid.

Who owns Ubigi?

The brand is owned and operated by Transatel SAS. Corporate status: owned by NTT (Japan) since 2019 via NTT Communications acquisition.

Where is Ubigi available?

Ubigi operates from Levallois-Perret, France with country availability tied to the operator's footprint and licensing reach. Cross-check the vendor's region list before subscribing if you travel often.

Can I cancel Ubigi any time?

Yes — cancellation runs through the operator's account dashboard. See the cancel guide hub for the standard workflow and country-specific notes.

Does Ubigi offer a free trial?

Free-trial availability varies by tier and country. The anchor price (1GB regional eSIM pack ~$9) is the post-trial headline rate; trials, when offered, run 7 to 30 days depending on promo.

What payment methods does Ubigi accept?

Payment methods follow the operator's checkout — typically major cards (Visa, Mastercard, Amex) plus locally-relevant alternatives like Apple Pay, Google Pay or country-specific wallets.

Is Ubigi worth it in 2025?

Ubigi's 2025 value depends on the feature mix you actually use. The 2024-2025 update — 2024-2025 expanded to 200+ countries and partnered with Renault, BMW and Stellantis for connected-car eSIM — is the single most relevant signal for current-year buyers.

How is Ubigi different from competitors?

Ubigi differentiates as a global travel eSIM competing with Airalo and Holafly. The operator background, founding year (Ubigi launched 2017 by Transatel) and 2024-2025 update give buyers a sense of where the brand sits versus alternatives.

Where can I track Ubigi pricing changes?

Subger's live tracker updates the anchor price (1GB regional eSIM pack ~$9) automatically when Ubigi adjusts published rates. Bookmark the Subger Ubigi page and check the pricing table above.

Sources and updates

Operator + tier + ownership facts compiled from public vendor disclosures, press releases and regulatory filings current to 2024-2025. Anchor price: 1GB regional eSIM pack ~$9. Last refreshed at the timestamp in Subger's plan tracker.

Related on Subger

Browse adjacent coverage:

• Promo codes hub
• Deals hub
• Cancel guide hub
• Compare services
• True price tracker