Heap — Free Service Overview

Heap is a auto-capture product analytics platform operated by Contentsquare SAS (acquired Heap in 2024), headquartered in San Francisco, California, United States (parent Contentsquare in Paris). The product launched in 2013 and has become a category staple. This page tracks live pricing, named tiers, supported platforms and the practical jobs where Heap earns its keep against competing in the product analytics category alongside other digital experience and analytics platforms.

Quick Facts

• Operator: Contentsquare SAS (acquired Heap in 2024)
• Headquarters: San Francisco, California, United States (parent Contentsquare in Paris)
• Founded: 2013
• Public-market status: privately held (Contentsquare portfolio)
• Flagship paid tier: Growth (Growth tier (custom))
• Free tier available: Yes (Free)
• Where it sells: Sold globally with multi-region cloud deployments
• 2025-2026 differentiator: Contentsquare acquired Heap in 2024 and is integrating Heap's auto-capture analytics with Contentsquare's session replay and digital experience tools through 2025.

What is Heap?

Heap is a auto-capture product analytics platform that launched in 2013 under Contentsquare SAS (acquired Heap in 2024). The product is built around Auto-capture of every click, swipe, scroll and form submission, Retroactive event definition without engineering changes, Behavioural cohorts, funnels and retention reports, with the rest of the catalogue tracked in the platform sections below. The Subger catalogue page pulls live tier pricing from our internal database and links into cancel guides, deal hunters and renewal price trackers so subscribers can monitor Heap across its full lifecycle.

Why choose Heap

Product roadmap and 2025-2026 differentiation

Heap is operated by Contentsquare SAS (acquired Heap in 2024) out of San Francisco, California, United States (parent Contentsquare in Paris), and the team continues to invest in the catalogue that subscribers care about most. The latest roadmap milestone — contentsquare acquired heap in 2024 — gives buyers a concrete reason to evaluate Heap now rather than waiting for the next refresh cycle.

Feature breadth that matters

Beyond the headline, Heap ships Session replay layered on top of analytics events, Heap AI for natural-language analytics questions and Reverse-ETL sync to Salesforce, HubSpot and warehouses. This depth matters because teams rarely buy a single capability — they need a system that absorbs adjacent jobs over time without forcing a vendor switch.

Vehicle compatibility and coverage

Heap is tied to specific vehicle generations and infotainment hardware. The Heap team publishes a compatibility list per model year, and subscriptions automatically detect the vehicle's VIN so customers know exactly which features unlock on their car. Where the hardware is not capable, the platform flags the limitation rather than silently failing.

Heap pricing in 2026

The current ladder for Heap ranges from Free ($0) up to Free trial ($0 for 14 days). The anchor paid tier most teams compare is Growth at Growth tier (custom), sourced from the public Heap pricing page.

Live pricing across countries

For country-by-country billing currency, taxes and renewal pricing for Heap, see the live pricing table on this page. It pulls directly from our catalogue so promotions, anchor tiers and price drops surface the moment we capture them.

Heap apps and platform coverage

Heap runs on the platforms its category demands. The table below summarises coverage as of 2026.

Use cases Heap fits

• Subscribers using auto-capture of every click, swipe, scroll and form submission as their primary reason to upgrade
• Teams that need retroactive event definition without engineering changes on a single billing relationship
• Buyers who value behavioural cohorts, funnels and retention reports as part of the Growth bundle
• Operators evaluating Heap against competing in the product analytics category alongside other digital experience and analytics platforms
• Existing Heap customers expanding their footprint to Growth from a free or entry tier

Comparable products in the Subger catalogue

If you are evaluating Heap alongside other tools, the Subger catalogue maintains a separate page per service with live pricing and tier names. Use the relevant hub to compare Heap with adjacent auto-capture product analytics platform candidates on price, free-tier availability and feature coverage. For each candidate Subger also tracks the cancellation flow, current promo codes and renewal price history so total cost of ownership is visible upfront. Start with the Renewal price tracker, the Browse all services and the Subscription comparisons.

Frequently asked questions

Who operates Heap?

The legal operator is Contentsquare SAS (acquired Heap in 2024). The product was founded in 2013; the parent's public-market status today is privately held (Contentsquare portfolio).

How much does Heap cost in 2026?

The flagship paid tier (Growth) is Growth tier (custom). The full ladder — Free, Growth, Pro, Premier, Free trial — is in the pricing table above with feature differences per tier.

Does Heap offer a free tier or trial?

Yes — Free is available at $0 with the usage caps shown in the pricing table above. You can also browse the Subger deals page for promotional pricing on paid tiers.

What platforms does Heap run on?

Heap covers the platforms shown in the platform table above. Mobile, desktop and API surfaces vary by tier, and the vendor's release notes track new integrations as they ship.

What's new in Heap for 2025-2026?

In short, the team continues to invest where it matters most: contentsquare acquired heap in 2024. That is the development most likely to influence whether Heap is the right choice for a buyer evaluating auto-capture product analytics platform options in 2026.

How does Heap compare to other auto-capture product analytics platform options?

Heap differentiates on auto-capture of every click, swipe, scroll and form submission and retroactive event definition without engineering changes plus the broader feature ladder shown above. For a side-by-side comparison with adjacent products, see the Subger category hub linked at the bottom of this page.

Can I cancel Heap anytime?

Yes — cancellation is managed through Heap account team and contract terms. Subger maintains a step-by-step cancellation guide on the cancel hub that covers the specific in-product flow, refund eligibility and what data is preserved after cancel.

Does Heap offer team, family or enterprise pricing?

Yes — the higher tiers (Free trial) target larger deployments with admin controls, audit logs and dedicated support. Quoted pricing depends on seat count and contract length; the pricing table above shows the published anchors.

Is Heap available outside the United States?

Yes. Heap is sold across the following markets: Sold globally with multi-region cloud deployments. See the live pricing table for country-specific tier pricing in local currencies where applicable.

Where can I find Heap deals and promo codes?

The Subger deals page tracks current Heap promotional pricing, and the renewal price tracker stores historical price points so subscribers can spot post-trial price hikes. Both are linked in the related guides section below.

Get started with Heap

To sign up for Heap, head to the live pricing table at the top of this page. Pick the tier that matches usage: Free for evaluation or Growth for production usage at Growth tier (custom), or the Free trial tier for advanced deployments. After signup, bookmark this Subger page to monitor renewal pricing and catch any tier or anchor-price changes from Contentsquare SAS (acquired Heap in 2024).

Related Subger guides

• Cancel Heap — step-by-step cancellation guide for the current portal
• Heap deals and promo codes — live promotional offers tracked across the year
• Heap true price tracker — renewal-price history and post-trial cost watch
• Heap promo codes — coupon and code archive with expiration tracking
• Browse the full Subger services catalogue