Will I owe a cancellation fee if I cancel ADT Self Setup?

No. ADT Self Setup operates on a no long-term contract, month-to-month basis. There are no early termination fees (ETF) for cancelling at any time. This is unlike traditional ADT professional-install plans which charge up to 75% of remaining contract value.

Can I get a refund on my equipment after cancelling?

Yes, if you cancel within 30 days of purchase and ADT receives the equipment back within 60 days of your original purchase date. After those windows close, no equipment refund is available, but the hardware remains yours.

Can I keep my ADT equipment and switch to self-monitoring instead of cancelling?

Yes. ADT Self Setup supports free self-monitoring through the ADT+ app. You can cancel the paid professional monitoring plan and continue using your devices and cameras via the app at no monthly cost.

How quickly does cancellation take effect?

Online cancellations are typically processed immediately or within 24 hours. Your monitoring service will remain active until the end of your current billing period.

What happens to my ADT+ app access and data after I cancel?

If you switch to self-monitoring (free tier), your app access and device functionality are retained. If you cancel entirely, your professional monitoring is terminated. ADT's data retention policies apply to any stored footage or account data — contact ADT support to request data deletion.

What if I can't find the cancellation form in the portal?

If no cancellation form appears in the ADT+ portal under Billing > Manage Subscriptions, call ADT customer support directly at 800-238-2727. This can happen if your account was not originally set up through the online portal.

How to Cancel ADT Self Setup (2026)

ADT Self Setup plans start from $10.99/month. Follow our 6-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

from $10.99/month

(≈ ZAR 180.54)

MediumYou save $298.99/year by cancelling

Visit Website

Estimated Time:5 minutes

Cancel Method:Website

Log in to the ADT+ portal

Go to plus.adt.com and sign in with your ADT Self Setup account credentials (email and password). If you set up your account via the ADT+ app, you can also use the same credentials on the web portal.

Navigate to Billing

Once logged in, click on 'Billing' in the left-hand navigation menu or account dashboard.

Open Manage Subscriptions

Under the Billing section, click 'Manage Subscriptions' to view your active ADT Self Setup monitoring plan.

Click 'Cancel Subscription'

Find your active monitoring plan and select 'Cancel Subscription'. If no cancellation form appears, your account may require phone cancellation — call ADT Self Setup support at 800-238-2727.

Complete the cancellation form

Fill out the cancellation form with the requested details (reason for cancelling, confirmation of account). Submit the form to process the cancellation.

Confirm cancellation and arrange equipment return (if within 30 days)

You will receive a confirmation email. If you are within 30 days of purchase and want a refund, ADT must physically receive the equipment back within 60 days of your original purchase date. Contact support to request a prepaid return shipping label.

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