How to Cancel Ancestry (2026)
Ancestry plans start from $24.99/month. Follow our 6-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.
Updated: March 2026
from $24.99/month
(≈ ZAR 417.78)
Sign in to Ancestry
Go to ancestry.com and sign in to your account.
Go to Account Settings
Click your name and select 'Account Settings'.
Navigate to Membership
Click 'Subscription' or 'Membership & Billing'.
Click Cancel Membership
Click 'Cancel membership' and select a reason.
Decline retention offers
Ancestry may offer discounts or free months. Decline to continue.
Confirm cancellation
Confirm the cancellation. Your family tree is preserved but historical record access ends.
Retention Tips
Ancestry will highlight your family tree progress, DNA matches, and historical records you'll lose access to. They may offer a discounted rate.
FAQ
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