Can I get a refund from CyberGhost?

CyberGhost offers a 45-day money-back guarantee on plans of 6 months or longer, and a 14-day guarantee on monthly plans. Contact support within this window to request a refund.

Will my data be safe after canceling CyberGhost?

CyberGhost has a strict no-logs policy, so they do not store your browsing data. After cancellation, your account data is retained only for the refund period.

Can I still use CyberGhost after canceling?

Your VPN access continues until the end of the billing period. After that, the app will no longer connect to CyberGhost servers.

How to Cancel CyberGhost (2026)

CyberGhost plans start from $12.99/month. Follow our 5-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: March 2026

from $12.99/month

(≈ ZAR 216.63)

EasyYou save $155.88/year by cancelling

Estimated Time:5 minutes

Cancel Method:Website

Log In to CyberGhost

Go to my.cyberghostvpn.com and sign in with your account credentials.

Open Subscription Settings

Click on My Subscriptions or navigate to the subscription management page.

Cancel Auto-Renewal

Click Cancel Subscription or Disable Auto-Renewal next to your active plan.

Decline Retention Offers

CyberGhost may offer a discounted rate or extended plan. Decline if you want to proceed with cancellation.

Confirm Cancellation

Confirm the cancellation. Your VPN access continues until the end of the paid period. CyberGhost offers a 45-day money-back guarantee on plans longer than 6 months.

Retention Tips

CyberGhost offers one of the longest money-back guarantees in the VPN industry at 45 days. If you are within this window, you can request a full refund. If cost is a concern, check whether a longer-term plan offers better value per month.