Does IDrive delete my backups immediately when I cancel?

IDrive will delete all your cloud backup data when your account is closed or after a grace period. You should download or restore all critical backups before cancelling.

Can I cancel IDrive mid-year and get a refund?

IDrive offers a 30-day money-back guarantee for new subscriptions. Outside that window, refunds are generally not provided for partial billing periods. Contact support to discuss your specific situation.

What is the difference between cancelling and deleting an IDrive account?

Cancelling stops future billing and your plan expires at period end. Deleting the account permanently removes all your backup data immediately. Choose carefully — deletion cannot be undone.

How to Cancel IDrive (2026)

IDrive plans start from $9.95/month. Follow our 5-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.

Updated: March 2026

from $9.95/month

(≈ ZAR 166.34)

MediumYou save $2.95/year by cancelling

Estimated Time:10 minutes

Cancel Method:Website

Log in to IDrive

Go to idrive.com and sign in with your IDrive account credentials.

Access Account Settings

Click your username in the top-right corner and select 'Account Settings' or 'My Account' from the dropdown.

Navigate to Subscription

Go to the 'Account' or 'Subscription' tab to view your current plan and billing details.

Request Account Deletion or Cancellation

IDrive requires you to submit a cancellation or account deletion request. Click 'Delete Account' or 'Cancel Plan' and follow the prompts. You may need to contact support at support@idrive.com for some plan types.

Confirm and Back Up Data

Confirm the cancellation. IDrive will send a confirmation email. Download or restore any important backup data before the account closure date, as all cloud backups will be deleted upon cancellation.

Retention Tips

We understand you're considering cancelling. IDrive has been protecting your computer backups, and losing that protection could put your data at risk. We currently offer new plan promotions at up to 90% off for the first year. Would you like us to apply a discount to keep your backups safe?