Will my protection stop immediately after I cancel?

No. Cancelling only disables auto-renewal. Your current subscription remains fully active and provides protection until the end of the paid period. You will not be charged again after that date.

Can I get a refund after cancelling?

Kaspersky offers refunds within 30 days of purchase. Contact Kaspersky Customer Support with your purchase date, email address, and order number. Refunds take 5–7 business days to process. Cancelling auto-renewal alone does not trigger a refund — you must request one separately.

What if I bought Kaspersky through 2Checkout, Digital River, or a retailer?

If your order number indicates a third-party billing provider such as 2Checkout or Digital River, you must contact that provider directly to cancel auto-renewal. The My Kaspersky portal cancellation flow only works for subscriptions billed directly by Kaspersky.

Can I reactivate my subscription after cancelling?

Yes. You can re-enable auto-renewal at any time from the Subscriptions tab in My Kaspersky before the subscription expires. After expiry, you can purchase a new subscription and activate it with a new activation code.

What is the difference between 'Cancel subscription' and 'Remove from account'?

'Cancel subscription' turns off auto-renewal so you are not charged again — your protection continues until expiry. 'Remove from account' deletes the subscription from your My Kaspersky dashboard but does NOT stop billing; the subscription will still renew unless you also cancel auto-renewal first.

Will Kaspersky delete my account data when I cancel?

No, cancelling your subscription does not delete your My Kaspersky account or its stored data. To request data deletion, you must contact Kaspersky support separately under their privacy policy.

How to Cancel Kaspersky (2026)

Kaspersky plans start from $4.99/month. Follow our 7-step guide to cancel your subscription in about 4 minutes — with tips to avoid retention offers.

Updated: April 2026

from $4.99/month

(≈ ZAR 81.98)

EasyYou save $59.88/year by cancelling

Visit Website

Estimated Time:4 minutes

Cancel Method:Website

Go to My Kaspersky account

Open your browser and navigate to my.kaspersky.com. Sign in with your Kaspersky account email and password.

Open the Subscriptions tab

After logging in, click on the 'Subscriptions' tab in the left-hand navigation menu to see all active subscriptions on your account.

Select your subscription

Click on the subscription you want to cancel (e.g., Kaspersky Standard, Plus, or Premium) to open its details.

Click 'Manage subscription'

In the subscription details panel, click the 'Manage subscription' button to open the subscription management menu.

Click 'Cancel subscription'

In the subscription menu that appears, click 'Cancel subscription'. Kaspersky will then display a screen listing your current subscription benefits to encourage you to stay.

Confirm cancellation

After reviewing the benefits screen, click 'Cancel subscription' again (not 'Continue subscription') to confirm that you want to turn off auto-renewal.

Dismiss confirmation notification

A confirmation notification appears stating auto-renewal is disabled. Click 'Go to subscription' to return to your Subscriptions tab. The subscription status will now show auto-renewal as off.

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How to Cancel Kaspersky (2026)

Go to My Kaspersky account

Open the Subscriptions tab

Select your subscription

Click 'Manage subscription'

Click 'Cancel subscription'

Confirm cancellation

Dismiss confirmation notification

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FAQ

Need help managing your subscriptions?

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