How to Cancel KeyCDN (2026)
KeyCDN plans start from $0.04/month. Follow our 5-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.
Updated: April 2026
from ZAR 0.75/month
Log in to KeyCDN dashboard
Go to app.keycdn.com and sign in with your email and password.
Disable auto-recharge to stop future billing
Click your account name or the 'Account' menu in the top-right corner, then go to 'Billing' or 'Payment Settings'. Disable the 'Auto Recharge' toggle so no further charges are made to your payment method.
Delete all zones (optional but recommended)
Navigate to 'Zones' in the left sidebar. For each active zone, click the zone name and use the 'Delete Zone' option to remove all CDN delivery configurations. This stops any ongoing traffic and ensures no further credit consumption.
Submit a support ticket to close your account
Go to app.keycdn.com/users/support and open a new support request. In the subject write 'Account Closure Request' and in the body request full deletion of your account and associated data. KeyCDN does not provide a self-service account deletion button — full account closure is handled via the support ticket system.
Await confirmation from KeyCDN support
KeyCDN support will respond to your ticket confirming the account has been closed. Alternatively, use the contact form at keycdn.com/contact if you are no longer able to access your account login.
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