Can I pause my Monday.com subscription instead of cancelling?

Yes. Monday.com offers a subscription pause option for up to 3 months. During a pause, you retain your data but lose access to the platform. This is a good option if you plan to return.

What happens to my boards and automations after cancellation?

After cancellation, your account downgrades to the free plan (up to 2 seats, 3 boards). Your existing boards are not deleted, but automations, integrations, and advanced column types stop working.

Is there a minimum contract period for Monday.com?

Monthly plans can be cancelled at any time. Annual plans are paid upfront — cancelling an annual plan stops the next renewal but does not result in a partial refund for the remaining months.

How to Cancel Monday.com (2026)

Monday.com plans start from $0.00/month. Follow our 5-step guide to cancel your subscription in about 8 minutes — with tips to avoid retention offers.

Updated: March 2026

from $0.00/month

(≈ ZAR 0.00)

Medium

Estimated Time:8 minutes

Cancel Method:Website

Log in as Admin

Go to monday.com and sign in. Only an account admin can cancel the subscription.

Go to Admin Section

Click your profile picture in the bottom-left corner, then select 'Administration' from the menu.

Open Billing

In the Administration panel, click 'Billing' in the left menu to view your subscription details.

Initiate Cancellation

Click 'Cancel subscription'. Monday.com will present retention offers such as a pause option or discounted rate. Click 'Continue to cancel' if you wish to proceed.

Complete the Exit Survey and Confirm

Select a reason for cancellation from the dropdown, then click 'Cancel subscription' to finalize. You will receive a confirmation email. Paid features remain active until the billing period ends.

Retention Tips

We understand that project management needs change. Before you cancel, did you know you can pause your subscription for up to 3 months? Your boards and data stay intact and you can resume anytime. Alternatively, we could reduce your seat count to lower costs. Which option sounds better for your team?