How to Cancel Peloton (2026)

Peloton plans start from $12.99/month. Follow our 5-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.

Updated: March 2026

Peloton

from $12.99/month

(≈ ZAR 213.06)

EasyYou save $155.88/year by cancelling
Estimated Time:10 minutes
Cancel Method:Website
1

Log in to your Peloton account

Go to onepeloton.com and sign in with your email and password.

2

Navigate to Membership settings

Click your profile icon in the top-right corner, then select 'Membership' from the dropdown menu.

3

Select Cancel Membership

Scroll to the bottom of the Membership page and click 'Cancel Membership'.

4

Complete the cancellation survey

Answer the brief cancellation survey explaining why you are leaving, then confirm your cancellation.

5

Check for confirmation email

You will receive a confirmation email. Your membership remains active until the end of the current billing period.

Retention Tips

I completely understand, and I appreciate you letting us know. Before you go, I want to make sure you have all the options available to you. Many members who feel they aren't using their membership enough find that our Pause feature — which lets you suspend billing for up to 3 months — is a great alternative. We also have a lower-cost App membership at just $12.99/month that gives you access to thousands of classes without requiring a Peloton device. Would either of those work better for your situation right now?

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