What happens to my files on Shadow after canceling?

All data stored on your Shadow cloud PC is permanently deleted after your subscription ends. Back up everything important before your billing period expires.

Is there a commitment period for Shadow?

Shadow offers both monthly and annual plans. Annual plans may have early termination terms. Check your subscription details for specifics.

Can I reactivate my Shadow account after canceling?

You can resubscribe, but you will receive a fresh cloud PC. Your previous data and configurations will not be restored.

How to Cancel Shadow (2026)

Shadow plans start from $9.99/month. Follow our 6-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.

Updated: March 2026

from $9.99/month

(≈ ZAR 162.73)

MediumYou save $119.88/year by cancelling

Estimated Time:10 minutes

Cancel Method:Website

Log In to Shadow

Go to shadow.tech and sign in to your account.

Open Account Settings

Click your profile icon and navigate to My Account.

Go to Subscription

Click on the Subscription or Plan section.

Request Cancellation

Click Cancel Subscription and select your reason for leaving.

Back Up Your Data

Before your subscription ends, download any important files from your Shadow PC. All data on the cloud PC will be deleted after cancellation.

Confirm Cancellation

Confirm the cancellation. Your Shadow PC remains accessible until the end of the billing period, after which all data is permanently erased.

Retention Tips

Shadow provides a full Windows cloud PC, and all your data will be permanently deleted upon cancellation. Make sure to back up all files, game saves, and configurations before your subscription ends. If performance is the issue, check whether a different Shadow tier might offer better value.