Will I get a refund after cancelling?

No. tl;dv's Terms of Service explicitly state that all fees paid are non-refundable, unless otherwise agreed in writing.

What happens to my recordings after I cancel?

Your recordings remain in your account but become subject to the Free plan's 3-month retention policy. Recordings older than 3 months will eventually be deleted. Download any important recordings before cancelling.

Do I keep access until the end of my billing period?

tl;dv's documentation does not explicitly guarantee access through the end of a paid billing period. Contact support via the in-app chat to confirm before cancelling.

How do I reactivate my subscription after cancelling?

After downgrading to the Free plan, the Plan & Billing section may disappear from Settings. Contact tl;dv support via the in-app chat icon to reactivate or upgrade.

How do I stop the tl;dv bot from joining my meetings?

Cancelling your subscription or uninstalling the Chrome extension does not stop the bot. Go to Settings > Personal Preferences and disable auto-recording to prevent the bot from joining calendar meetings.

How do I permanently delete my account and all data?

Cancelling a subscription and deleting your account are separate actions. To delete all data, go to https://tldv.io/app/settings/personal-settings/profile and click 'delete account'. All data will be permanently removed.

How to Cancel tl;dv (2026)

tl;dv plans start from $0.00/month. Follow our 6-step guide to cancel your subscription in about 3 minutes — with tips to avoid retention offers.

Updated: April 2026

from ZAR 0.00/month

Easy

Estimated Time:3 minutes

Cancel Method:Website

Log in to tl;dv

Go to https://tldv.io/app and sign in to your account.

Open Settings

Click your profile avatar or the gear icon, then select 'Settings' from the menu.

Go to Plan & Billing

Navigate to 'Plan & Billing' under the Settings sidebar (direct URL: https://tldv.io/app/settings/billing-team-settings/plan-and-billing).

Click 'Manage subscription'

On the Plan & Billing page, click the 'Manage subscription' button. This redirects you to the Stripe customer billing portal.

Select 'Cancel or pause plan'

Inside the Stripe billing portal, click the 'Cancel or pause plan' button next to your active subscription.

Confirm cancellation

Follow Stripe's confirmation prompts. Click 'Cancel plan' to finalize. Your account will downgrade to the Free tier.

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