Will I get a refund after cancelling?

No. Payload's Terms of Service state that all fees are non-cancellable, non-refundable, and non-recoupable. You will not receive a prorated refund for any unused portion of your billing period.

When does my access end after cancelling?

Your cancellation takes effect at the end of your current billing period. You keep full access to your project until that date.

What happens to my data after I cancel?

Payload does not publicly document a specific data retention timeline after project deletion. You should export all your data before deleting the project to avoid losing it.

Can I reactivate my subscription after cancelling?

Reactivation is not documented. Note that as of mid-2025, Payload CMS was acquired by Figma and new Payload Cloud sign-ups are paused — reactivation after deletion may not be possible. Contact support@payloadcms.com for clarification before cancelling if this is a concern.

Can I downgrade instead of cancelling?

You can downgrade to a lower paid plan (e.g., from Pro at $199/month to Standard at $35/month). Downgrading takes effect at the start of the next renewal period. There is no free Cloud tier — if you want to stop paying entirely, you would need to delete the project and migrate to the self-hosted open-source version.

Is Payload Cloud still available to new users?

No. Following the Figma acquisition in June 2025, new Payload Cloud sign-ups are currently paused while Figma builds a replacement offering. Existing customers retain access to their active subscriptions.

Cómo cancelar Payload CMS (2026)

Los planes de Payload CMS empiezan desde 0,00 US$/mes. Sigue nuestra guía de 6 pasos para cancelar tu suscripción en unos 5 minutos — con consejos para evitar ofertas de retención.

Actualizado: abril de 2026

desde 0,00 US$/mes

(≈ 0,00 €)

Fácil

Tiempo estimado:5 minutos

Método Cancelar:Website

Log in to Payload Cloud

Go to app.payloadcms.com and sign in to your Payload Cloud account.

Select your project

From the dashboard, click on the specific project whose subscription you want to cancel.

Open project Settings

Inside the project, click the 'Settings' option in the project navigation menu.

Navigate to Plan

Within Settings, click 'Plan' to view your current subscription details.

Delete the project

Follow the on-screen instructions to delete the project. This is how cancellation is handled — there is no separate 'Cancel Subscription' button. Confirm the deletion when prompted.

Confirm cancellation

Cancellation takes effect at the end of your current billing period. You will retain access until that date. Export all your data before confirming deletion.

Alternativas más económicas

Squarespace

desde 11,99 US$/mes(≈ 10,37 €)

Wix

desde 17,99 US$/mes(≈ 15,57 €)

Shopify

desde 5,00 US$/mes(≈ 4,33 €)

Weebly

desde 10,00 US$/mes(≈ 8,65 €)

Zipify Pages

desde 49,99 US$/mes(≈ 43,26 €)

Preguntas frecuentes

Divulgación de afiliación: Algunos enlaces de esta página pueden ser enlaces de afiliado. Si realizas una compra a través de estos enlaces, Subger puede obtener una pequeña comisión sin coste adicional para ti. Esto nos ayuda a mantener el sitio gratuito y a seguir ofreciendo información precisa sobre suscripciones. Solo recomendamos servicios que consideramos que aportan valor.

¿Necesitas ayuda para gestionar tus suscripciones?

Realiza un seguimiento de todas tus suscripciones, recibe recordatorios de cancelación y encuentra las mejores ofertas con Subger.

Prueba Subger gratis