Will I still have access to tracking after I cancel?

Yes. After cancellation, your subscription remains active until the end of the current billing period you already paid for. GPS tracking and all features continue to work until that date — after that, live tracking stops.

Can I get a refund after canceling?

Tractive offers a 30-day money-back guarantee on all plans (monthly, 1-year, 2-year, and 5-year). If you cancel within 30 days of purchase or renewal, you can request a full refund. No refunds are issued for cancellations after 30 days, as pre-paid plans are sold at a discount.

How do I request a refund within 30 days?

Contact Tractive support via help.tractive.com within 30 days of your subscription payment. Submit a refund request referencing your order details. If you received free items with your subscription, those must be returned before the refund is processed.

Can I reactivate my subscription after canceling?

Yes. You can reactivate at any time by logging in to my.tractive.com and purchasing a new subscription plan for your tracker. Your device and account data are retained.

What happens to my location history data when I cancel?

Your account and historical location data remain accessible in the app after cancellation, but real-time GPS tracking, live map updates, and activity monitoring stop working once your paid period expires.

Can I cancel if my subscription is paused?

No. If your subscription is currently paused, you must first resume it through your account settings, then follow the normal cancellation steps.

Cómo cancelar Tractive GPS (2026)

Los planes de Tractive GPS empiezan desde 3,99 US$/mes. Sigue nuestra guía de 7 pasos para cancelar tu suscripción en unos 4 minutos — con consejos para evitar ofertas de retención.

Actualizado: abril de 2026

desde 3,99 €/mes

FácilAhorras 47,88 € al año al cancelar

Visitar el sitio web

Tiempo estimado:4 minutos

Método Cancelar:Website

Log in to your Tractive account

Open a browser and go to my.tractive.com. Enter your email and password to sign in to your account.

Open Trackers & Subscription Plans

Once logged in, locate and click on 'Trackers & Subscription Plans' in the main navigation or dashboard. This lists all your GPS trackers and their active subscription plans.

Select the tracker subscription to cancel

Click on the specific tracker whose subscription you want to cancel. This opens the subscription management view for that device.

Navigate to subscription settings

In the subscription detail view, look for the 'Subscription' or 'Plan' section. Click on 'Manage Subscription' or your current plan name to access cancellation options.

Click 'Cancel Subscription'

Find and click the 'Cancel Subscription' or 'End Subscription' button. If your subscription is currently paused, you must first click 'Resume Subscription' before the cancel option becomes available.

Complete the cancellation survey

Tractive may present a short cancellation survey or offer to pause your subscription instead of canceling. You can skip or dismiss these and proceed with cancellation.

Confirm cancellation

Click 'Confirm Cancellation' to finalize. You will receive a confirmation email. Your subscription remains active until the end of the current paid billing period and will not auto-renew.

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Preguntas frecuentes

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