Will I still have access after canceling?

Yes. Your access continues until the end of your current billing period. You will not be charged for any future cycles.

Can I get a refund after canceling?

TrainHeroic generally does not issue refunds for Marketplace purchases. However, you may submit a refund request within 24 hours of a charge with a detailed explanation; these are reviewed on a case-by-case basis.

How do I reactivate my subscription?

Log back into the app or website, navigate to the team or Marketplace listing, and re-subscribe. You may need to re-enter payment information.

Will my workout history and data be deleted?

Saved workouts and progress data may become inaccessible if you do not resubscribe. Export or note any important data before your access period ends.

What if my cancellation doesn't seem to take effect?

If the subscription still appears active after canceling, contact TrainHeroic support. This can happen if the subscription was purchased through Apple, Google Play, or PayPal — in those cases you must cancel directly through the respective platform's subscription management settings.

Can I pause instead of canceling?

Yes. TrainHeroic offers a pause option accessible from the same settings area, which lets you temporarily suspend your subscription without fully canceling.

Cómo cancelar TrainHeroic (2026)

Los planes de TrainHeroic empiezan desde 14,99 US$/mes. Sigue nuestra guía de 7 pasos para cancelar tu suscripción en unos 3 minutos — con consejos para evitar ofertas de retención.

Actualizado: abril de 2026

desde 14,99 US$/mes

FácilAhorras 179,88 US$ al año al cancelar

Tiempo estimado:3 minutos

Método Cancelar:App

Open the TrainHeroic app

Launch the TrainHeroic mobile app on your iOS or Android device and log in to your account.

Go to your profile

Tap your profile image in the lower right corner of the screen to open your profile.

Open Settings

Tap the gear icon in the upper right corner of your profile screen to open account settings.

Access your subscription

Tap 'Athlete Pro Subscriptions' (for Athlete Pro) or find your active team subscription listed below your profile details.

Cancel the subscription

Tap 'Cancel Subscription' or 'Cancel Billing'. Your official cancel date will be displayed below the team name confirming the cancellation is scheduled.

Confirm cancellation

Follow any on-screen prompts to confirm. You will retain access until the end of your current billing period and will not be charged again.

Alternative: Cancel via website

If you prefer the web: log in at trainheroic.com, click your username (top right) → 'Account Settings' → 'Billing' tab → 'Manage Subscription' → 'Cancel Subscription', then confirm.

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Preguntas frecuentes

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