Will I lose Premium access immediately after cancelling?

No. Your Premium features remain active until the end of your current paid billing period. After that, your account reverts to the free tier.

Can I get a refund after cancelling?

Payments already made are generally non-refundable. If you subscribed via the App Store, contact Apple Support; if via Google Play, contact Google Play Support — both have their own refund policies you can appeal to.

How do I reactivate my subscription?

Open the adidas Running app, go to your Profile > Membership, and select a plan to re-subscribe at any time.

How far in advance do I need to cancel?

You must cancel at least 24 hours before your next renewal date to avoid being charged for the next billing cycle.

I subscribed through PayPal — how do I cancel?

Log in to paypal.com, go to Settings > Payments > Manage Automatic Payments, find 'adidas Running' or 'Runtastic' in the list, and click Cancel.

How do I delete my adidas/Runtastic account entirely?

Account deletion is separate from cancellation. After cancelling your subscription, contact adidas support (the Runtastic Help Center now redirects to adidas customer service) to request full account deletion and data removal under GDPR.

Cómo cancelar adidas Running (Runtastic) (2026)

Los planes de adidas Running (Runtastic) empiezan desde 0,00 US$/mes. Sigue nuestra guía de 8 pasos para cancelar tu suscripción en unos 3 minutos — con consejos para evitar ofertas de retención.

Actualizado: abril de 2026

desde 0,00 US$/mes

(≈ 0,00 MXN)

FácilAhorras 49,99 US$ al año al cancelar

Tiempo estimado:3 minutos

Método Cancelar:App

Open the adidas Running app

Launch the adidas Running app on your iOS or Android device and ensure you are signed in to your account.

Tap your Profile icon

Tap the profile/avatar icon in the top-left or top-right corner of the home screen to open your profile.

Open Account Settings

Tap the gear icon (Settings) within your profile to access account options.

Tap 'Membership'

Scroll down to find 'Membership' or 'Subscription' and tap it to view your current Premium plan details and renewal date.

Initiate cancellation

Tap 'Cancel Subscription'. If you subscribed via the App Store or Google Play, the app will direct you to complete cancellation in the respective store.

Cancel in Apple App Store (iOS users)

Go to iPhone Settings > tap your name > 'Subscriptions' > select 'adidas Running: Run Tracker' > tap 'Cancel Subscription' > tap 'Confirm' in the popup dialog.

Cancel in Google Play Store (Android users)

Open Google Play Store > tap your profile icon (top-right) > 'Payments & subscriptions' > 'Subscriptions' > tap 'adidas Running' > tap 'Cancel subscription' > follow the on-screen prompts and tap 'Cancel subscription' again to confirm.

Verify confirmation

You will receive a confirmation email. Your Premium access remains active until the end of the current billing cycle — no immediate loss of access.

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desde 0,00 US$/mes(≈ 0,00 MXN)

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Preguntas frecuentes

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