Will my security system still work after I cancel?

Yes. The Blue by ADT hardware continues to function after you cancel professional monitoring. You will still receive motion alerts and notifications through the Blue by ADT app, and local sirens will still trigger. You simply lose 24/7 professional monitoring dispatch.

Is there a cancellation fee for Blue by ADT?

No. Blue by ADT operates on a month-to-month monitoring plan with no long-term contract, so there is no early termination fee. You can cancel at any time. Your service continues until the end of the current billing period.

Can I get a refund for my current month?

Blue by ADT does not typically issue prorated refunds for the current billing month. Cancellation takes effect at the end of the period you have already paid for. Equipment purchases are subject to their 30-day return policy for unused items in original packaging.

Can I reactivate my monitoring plan after cancelling?

Yes. You can reactivate a Blue by ADT monitoring plan at any time by logging back into your account and selecting a new plan under 'Manage Plan' or by calling 1-877-464-7437. Your existing hardware is retained and compatible.

What happens to my data after I cancel?

ADT retains account data per their privacy policy. To request data deletion, email privacy@adt.com citing your right under applicable privacy laws (e.g., CCPA for California residents). They are required to process deletion requests within 45 days.

How do I return equipment if I want to?

Blue by ADT equipment is sold outright — you own it and are not required to return it upon cancellation. If you purchased recently and are within the 30-day return window, contact support at 1-877-464-7437 or visit help.adt.com/s/blue to initiate a return for a full refund.

Cómo cancelar ADT Blue (2026)

Los planes de ADT Blue empiezan desde 6,99 US$/mes. Sigue nuestra guía de 6 pasos para cancelar tu suscripción en unos 10 minutos — con consejos para evitar ofertas de retención.

Actualizado: abril de 2026

desde 6,99 US$/mes

(≈ 120,97 MXN)

MedioAhorras 348,99 US$ al año al cancelar

Visitar el sitio web

Tiempo estimado:10 minutos

Método Cancelar:App

Log in to your Blue by ADT account

Go to login.bluebyadt.com or open the Blue by ADT mobile app on iOS or Android. Sign in with your registered email address and password.

Navigate to Account Settings

Once logged in, tap or click your account icon or the hamburger menu (three horizontal lines) in the top corner. Select 'Account Settings' or 'My Account' from the dropdown menu.

Select 'Manage Plan' or 'Monitoring Plan'

Within Account Settings, locate the 'Monitoring Plan' or 'Manage Plan' section. This shows your current active monitoring subscription and billing cycle.

Choose 'Cancel Monitoring Plan'

Click or tap the 'Cancel Plan' or 'Cancel Monitoring' button. You will be prompted to select a reason for cancellation from a dropdown list (e.g., 'Moving', 'Too expensive', 'No longer needed').

Call if online cancellation is unavailable

If you do not see a cancellation option in the app or portal (this may occur depending on how your account was created), call Blue by ADT customer service at 1-877-464-7437. Navigate the IVR by saying 'Cancel service' or pressing the option for 'Account changes'. Be prepared to verify your account with your name, address, and the last four digits of your SSN or account PIN.

Confirm cancellation and note confirmation number

Whether online or by phone, you will receive a cancellation confirmation. Online: a confirmation screen and email are sent immediately. By phone: request and write down your cancellation confirmation number. Your monitoring service ends at the close of your current billing period.

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