Can I cancel Jobvite mid-contract?

Not for convenience. Contracts run the full term. Early exit without cause requires negotiation with Jobvite. The only contractual right to exit early is if Employ Inc. commits a material breach and fails to cure it within 30 days of written notice.

Will I get a refund if I cancel?

No. Jobvite does not offer refunds for standard cancellations. Refunds of unused prepaid fees are only available if Employ Inc. is found to be in material breach of the agreement.

What happens if I miss the 60-day cancellation notice window?

The contract automatically renews for another full 12-month term and you remain liable for all fees for that renewal period. There is no grace period.

How do I export my data before cancelling?

Explicitly request a data export from your Customer Success Manager before the contract end date. This includes candidate records, job postings, and reports. Post-termination data access is not guaranteed by default in the public terms, so negotiate this in writing.

Can jobseekers delete their Jobvite candidate account?

Yes. Submit a deletion request at https://jobseeker.jobvite.com/hc/en-us/requests/new. However, submitted job applications are retained by the hiring employers and cannot be deleted by Jobvite — contact each employer directly to request removal under GDPR or CCPA.

Can Jobvite be reactivated after cancellation?

Yes. You can sign a new contract with Jobvite at any time. Contact their sales team at https://www.jobvite.com to negotiate a new Order Form. Historical data may or may not be recoverable depending on how long ago the account was closed.

Cómo cancelar Jobvite (2026)

Los planes de Jobvite empiezan desde 2000,00 US$/mes. Sigue nuestra guía de 6 pasos para cancelar tu suscripción en unos 30 minutos — con consejos para evitar ofertas de retención.

Actualizado: abril de 2026

desde 2000,00 US$/mes

(≈ 34.699,68 MXN)

DuroAhorras 24.000,00 US$ al año al cancelar

Tiempo estimado:30 minutos

Método Cancelar:Phone

Review your contract terms

Locate your signed Order Form and review the renewal date. Jobvite contracts auto-renew for 12-month periods, and written cancellation notice must be submitted at least 60 days before the end of your current term. Missing this window results in automatic renewal for another full year.

Contact your Customer Success Manager

Reach out directly to your assigned Customer Success Manager (CSM) or Account Manager — these are the only authorized contacts for contract termination. Check your onboarding email or original contract for their contact details.

Submit written cancellation notice

Send a formal written notice of non-renewal via email to your CSM/Account Manager. State clearly that you are exercising your right not to renew, and include your company name, account ID, and the contract end date. Keep a timestamped copy for your records.

Request data export

In the same communication or a follow-up, explicitly request a full data export (candidate records, job postings, reports) before the termination date. Post-termination data access is not guaranteed by default in the public terms, so negotiate this window upfront.

Confirm cancellation in writing

Follow up with your CSM to obtain written confirmation that the cancellation notice has been received and that your account will not renew. Save this confirmation. If you cannot reach your CSM, contact general support at +1-844-562-8483 or via https://www.jobvite.com/support/.

Verify account closure on contract end date

On or after the contract end date, confirm that access has been terminated and that no renewal invoice has been issued. If billed after a confirmed cancellation, escalate in writing to your CSM and to legal@employinc.com.

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Preguntas frecuentes

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