Can I still use Lunacy after cancelling?

Yes. Lunacy itself is free to download and use. Cancelling only removes access to premium Icons8 graphics assets (SVG/high-res PNG without attribution) and expanded cloud features — the app itself remains fully functional.

What happens to my cloud documents when I cancel?

Your cloud documents are not deleted. They revert to free tier limits: a maximum of 10 editable documents, 30-day version history, and 30-day deleted file retention. Documents above the free limit may become inaccessible until you reduce the total below 10.

Can I get a refund after cancelling?

Icons8's official policy states all fees are non-refundable for digital products. However, EU residents who cancel within 14 days of purchase and have not downloaded any assets are entitled to a full refund under EU consumer law. In practice, users report refunds are sometimes granted case-by-case — contact support at icons8.com/contact.

Can I reactivate my subscription later?

Yes. You can re-subscribe at any time via https://icons8.com/profile/summary or from within the Lunacy app. Your account and cloud documents remain intact after cancellation.

Do I need to cancel before deleting my Icons8 account?

Yes. Icons8 explicitly warns that you must cancel your subscription before deleting your account. If you delete your account first, you may lose the ability to cancel and could continue being charged.

What if I subscribed through the App Store or PayPal?

Icons8 cannot cancel third-party billing on your behalf. App Store subscribers: go to iOS/macOS Settings → Apple ID → Subscriptions → Icons8 → Cancel. PayPal subscribers: cancel directly in your PayPal account under recurring payments. Microsoft Store subscribers: manage via Microsoft account settings.

Cómo cancelar Lunacy (2026)

Los planes de Lunacy empiezan desde 0,00 US$/mes. Sigue nuestra guía de 5 pasos para cancelar tu suscripción en unos 3 minutos — con consejos para evitar ofertas de retención.

Actualizado: abril de 2026

Fácil

Visitar el sitio web

Tiempo estimado:3 minutos

Método Cancelar:Website

Go to your Icons8 account profile

Navigate to https://icons8.com/profile/summary and sign in to your Icons8 account if prompted.

Open the Subscription tab

On your profile summary page, click the 'Subscription' tab (also labeled 'Billing page') to view your active subscriptions.

Click the Cancel button

Locate your active subscription and click the 'Cancel' button next to it.

Decline the Pause offer

A retention screen appears offering to pause your subscription for 1, 2, or 3 months. The green 'Pause' button is shown prominently while the gray 'No, unsubscribe' option is visually secondary. Click 'No, unsubscribe' to proceed with full cancellation.

Confirm cancellation

Confirm your decision when prompted. Your subscription will remain active until the end of the current billing period, after which it will not renew.

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Preguntas frecuentes

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