Do I need to do anything to cancel my Mullvad subscription?

For most users (accounts created after mid-2022), no. Mullvad uses a prepaid model with no auto-renewal — simply stop adding credit and your service stops automatically when your paid time runs out. Only legacy accounts with recurring PayPal/credit card billing need to actively click 'Unsubscribe'.

Will I keep access until the end of my paid period?

Yes. Your VPN access remains fully active until the very last second of your paid time, regardless of whether you stop adding funds or request a refund.

Yes, within 14 days of payment. Email support@mullvadvpn.net with your account number and payment proof (bank token, PayPal Invoice ID, or Play Store Order ID). Cash and cryptocurrency payments are not refundable. After 14 days, Mullvad deletes all payment data and refunds become impossible.

Can I reactivate my account later?

Yes. Your 16-digit account number remains valid indefinitely after expiry. Just go to https://mullvad.net/en/account, enter your number, and add credit — service resumes immediately.

How do I delete my account completely?

Email support@mullvadvpn.net with your account number and a request to delete your account. Mullvad will confirm the deletion. Note that if you have time remaining, you may want to request a refund first.

What if I subscribed through the App Store?

iOS subscribers must cancel through Apple: Settings → your name → Subscriptions → Mullvad VPN → Cancel Subscription. Android/Google Play subscribers go to Play Store → profile icon → Payments & Subscriptions → Subscriptions → Mullvad VPN → Cancel Subscription. For iOS refunds, contact Apple directly as they handle App Store billing.

Cómo cancelar Mullvad VPN (2026)

Los planes de Mullvad VPN empiezan desde 4,99 US$/mes. Sigue nuestra guía de 7 pasos para cancelar tu suscripción en unos 2 minutos — con consejos para evitar ofertas de retención.

Actualizado: abril de 2026

desde 41,99 MXN/mes

FácilAhorras 503,88 MXN al año al cancelar

Visitar el sitio web

Tiempo estimado:2 minutos

Método Cancelar:Website

Check your account type

Go to https://mullvad.net/en/account and log in with your 16-digit account number. Check whether you see a 'Subscriptions' section — most accounts created after mid-2022 are prepaid (no recurring billing) and require no cancellation action.

Modern prepaid account: do nothing

If you have a standard post-2022 account, there is no subscription to cancel. Mullvad uses a pay-as-you-go model at a flat 5 EUR/month. Simply stop adding credit — your VPN access will stop automatically when the paid time expires. No charge will ever occur without you manually adding funds.

Legacy auto-renewal account: click 'Unsubscribe'

If you have a legacy recurring subscription (signed up before mid-2022), scroll down to the 'Subscriptions' section on your account page at https://mullvad.net/en/account and click 'Unsubscribe'. Follow the on-screen confirmation prompt. Alternatively, cancel directly in PayPal: Settings → Payments → Manage Automatic Payments → Mullvad → Cancel.

App Store subscription: cancel in iOS or Android settings

If you subscribed via Apple App Store: open Settings → tap your name → Subscriptions → Mullvad VPN → Cancel Subscription. If via Google Play: open Play Store → profile icon → Payments & Subscriptions → Subscriptions → Mullvad VPN → Cancel Subscription.

Request a refund if within 14 days

Mullvad offers a 14-day money-back guarantee. Email support@mullvadvpn.net with your account number and proof of payment (credit card token from bank statement, PayPal Invoice ID, or Google Play Order ID starting with 'GPA.'). Cash and cryptocurrency payments are not eligible. After 14 days all payment data is deleted, making refunds impossible.

Uninstall the app

Remove the Mullvad VPN app from all your devices (Windows, macOS, Linux, iOS, Android). Your account number remains valid indefinitely even after time expires — you can reactivate at any time by adding credit.

Optional: request full account deletion

If you want your account number fully removed from Mullvad's systems, email support@mullvadvpn.net with your account number and a request to delete the account. Support will confirm the deletion.

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Preguntas frecuentes

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