Will I still be charged after I cancel?

No, once you confirm cancellation you will not be billed again. However, cancel before your next scheduled charge date — if a charge is already queued for that day it may still process, in which case you can contact the store for a refund.

Can I reactivate my subscription after canceling?

Yes. Log back into your customer portal, go to 'Manage subscriptions', find the canceled subscription, and follow the reactivation prompts. Reactivation is subject to the current pricing and terms at that time.

Am I eligible for a refund after canceling?

Recharge itself does not issue refunds — refund eligibility depends entirely on the individual merchant's policy. If you were charged for an order you will not receive, contact the store's customer support to request a refund.

Can I pause my subscription instead of canceling?

Yes, if the store has enabled the pause feature. During the cancellation flow you will be asked 'Would you like to pause instead?' and can select a pause duration. The subscription resumes automatically after the pause period ends.

How do I find my customer portal if I don't have a direct link?

Go to the store's website where you purchased the subscription and click 'Log in' or 'My Account'. After signing in, look for a 'Manage Subscriptions' or 'Manage subscriptions' link on your account page. Alternatively, check your original subscription confirmation email for a portal link.

What if the store does not allow me to cancel online?

Some merchants restrict early cancellation until a minimum number of charges have been processed (e.g., you must complete 3 orders first). If you are blocked from canceling, contact the store's customer support directly, as FTC rules require the cancellation method to be at least as easy as the sign-up method.

Cómo cancelar Recharge (2026)

Los planes de Recharge empiezan desde 99,00 US$/mes. Sigue nuestra guía de 6 pasos para cancelar tu suscripción en unos 3 minutos — con consejos para evitar ofertas de retención.

Actualizado: abril de 2026

desde 1692,90 MXN/mes

FácilAhorras 20.314,80 MXN al año al cancelar

Tiempo estimado:3 minutos

Método Cancelar:Website

Access your customer portal

Go to the store's website where you have the Recharge subscription. Click 'Log in' or 'My Account' and sign in with your credentials. Some stores send a 4-digit passwordless login code to your email — enter it to access your account.

Open Manage subscriptions

Once logged in, click the 'Manage subscriptions' tab or look for a 'Manage Subscriptions' link on your account dashboard. This takes you to the Recharge customer portal where all your active subscriptions are listed.

Select the subscription to cancel

Find the subscription you want to cancel and click 'Manage this subscription' beneath it.

Click Cancel subscription

Scroll down on the subscription management page and click the 'Cancel subscription' button.

Select a cancellation reason

A cancellation reason form appears with merchant-provided options (e.g., 'Too expensive', 'Don't need it anymore'). Select the reason that applies and click 'Next'. The merchant may display a retention offer at this point — such as a discount code, free skipped charge, product swap, or subscription pause — which you can decline.

Confirm cancellation

Click 'Cancel subscription' a final time to confirm. If the store has the pause feature enabled, you may first see a prompt asking 'Would you like to pause instead?' — choose a pause duration or click through to complete the cancellation.

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Preguntas frecuentes

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